Natasha Eason
Assistant manager
About
Experienced and driven retail professional with over 20 years of progressive experience in sales leadership, customer service, and store operations. Proven ability to lead high-performing teams, manage store openings/closings, and assume full assistant manager responsibilities. Known for a hands-on leadership style, excellent communication skills, and a passion for helping customers and team members succeed.
Experience
Assistant manager - White House Black Market - Shreveport, LA
(2022-08)
- Supervise and coach team members to achieve individual and store-wide sales targets.
- Train new hires on product knowledge, sales techniques, and company policies.
- Assist with daily operations including scheduling, visual merchandising, and sales reporting.
- Support management in addressing escalated customer concerns and operational challenges.
- Monitor store performance and implement improvements for increased efficiency and profitability.
- Serve as acting manager when needed, opening/closing the store and leading shift operations.
Key Holder - Talbots - Shreveport, LA
(2008-03 - 2022-05)
- Opened and closed the store, ensuring daily readiness and secure closing procedures.
- Supported store operations and led customer service efforts during high-traffic periods.
- Managed store security, alarm systems, and visual standards.
- Provided product training and mentoring for new team members.
- Assumed assistant manager duties in the absence of management.
Sales Lead / Key Holder - Dressbarn - Shreveport, LA
(2006-06 - 2008-03)
- Coached and inspired the sales team to achieve daily goals.
- Led by example in providing outstanding customer service.
- Supported merchandising strategies and store promotions.
Sales Associate - Ann Inc. LOFT - Shreveport, LA
(2004-11 - 2006-08)
- Delivered exceptional customer service and tailored product recommendations.
- Handled point-of-sale transactions, returns, and inventory updates.
- Acted as team lead during manager absence.
Sales Associate - Coldwater Creek - Shreveport, LA
(2003-10 - 2004-01)
- Assisted customers with purchasing decisions and order placements.
- Maintained store organization, cleanliness, and stock levels.
- Resolved customer issues and processed transactions.
Education
High School Diploma - Woodlawn High School
