Amusement Ride Operator - Funland - Rehoboth Beach, Delaware
- Operated mechanical amusement rides and managed carnival games safely, strictly adhering to operational guidelines, guest height requirements, and safety protocols.
- Welcomed large volumes of resort town visitors daily, maintaining an enthusiastic, high-energy, and family-friendly atmosphere.
- Managed monetary and ticket transactions accurately at game stalls and ride entrances while ensuring efficient line control during peak hours.
Lifeguard - American Pool - Maryland
(2024-05 - 2024-09)
- Monitored swimming areas and scanning zones to ensure the safety of all guests, proactively preventing accidents and enforcing facility rules and regulations.
- Maintained clean and sanitary pool conditions, performing regular chemical testing and balancing to comply with local health department standards.
- Delivered high-quality customer service, answering guest inquiries politely and addressing safety concerns with a professional demeanor.
Senior Sales Representative - White Rain Publishing - Kingston, Jamaica
(2023-07 - 2024-11)
- Identified potential customers and developed new accounts to drive business growth.
- Delivered outstanding customer service by addressing inquiries, resolving complaints, and guiding clients through purchasing processes via phone, online, and in person.
- Designed and executed social media and email marketing campaigns to boost book sales and increase engagement.
- Managed purchase orders and generated invoices using accounting software, ensuring accurate and timely processing.
- Collaborated with the warehouse team to monitor inventory levels and coordinate efficient order fulfillment.
Server - Golden Crust - Atlanta, Georgia
(2021-09 - 2021-11)
- Served breakfast, lunch and dinner to 50-100 customers per shift while memorizing over 30 menu items and rotating specials to give customized recommendations to guests.
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
- Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the Covid-19 outbreak to ensure both employee safety and customer satisfaction.
Cashier - Mark Jackson and Sons - Clarendon, Jamaica
(2020-02 - 2020-07)
- Memorize over 30 items and rotating offers to provide guests with personalized recommendations.
- Resolved disagreement quickly and effectively, resulting in 100 percent customer satisfaction.
- Greeted customers with a smile and built relationships that resulted in consumer loyalty.
