Natzelli Velasco

Experienced Medical Assistant with a strong background in clinical procedures, patient care, and laboratory specimen collection. Skilled in phlebotomy, injections, EKGs, and electronic health records. Bilingual in English and Spanish, with a proven ability to provide efficient, compassionate care in fast-paced healthcare environments.

Medical Assistant Externship at Community Care Medical Center (2026-03 – 2026-04)

• Performed venipuncture and collected blood, urine, and other specimens following clinical protocols
• Patient check-in / check-out
• Answered phones and scheduled appointments
• Insurance verification (HMO, PPO, MediCal, etc.)
• Collected co-pays and updated patient demographics
• Handled referrals and authorizations
• Managed patient records (EMR/EHR systems)
• Communicated with patients about appointments, delays, or paperwork
• Roomed patients
• Took vital signs (BP, pulse, temperature, weight)
• Completed medical history intake
• Prepared exam rooms and sterilized equipment
• Assisted providers during exams and procedures
• Administered injections, vaccines, and basic treatments
• Performed point-of-care tests (glucose, urine tests)
• Documented in EMR
• Provided patient education (medications, follow-up care)

Laboratory Sample Collector at San Paulo (2019-03 – 2020-11)

• Performed venipuncture and collected blood, urine, and other specimens
• Verified patient identity and ensured accurate labeling and documentation
• Maintained strict infection control and biohazard safety standards
• Prepared and transported specimens for laboratory analysis
• Educated patients on collection procedures
• Delivered compassionate patient care in a clinical setting

Assistant Manager at Round Table Pizza (2021-02 – 2024-08)

• Managed daily operations in a fast-paced environment requiring multitasking and leadership
• Handled high-volume customer interactions while maintaining professionalism
• Trained and supervised team members, improving workflow efficiency
• Resolved customer concerns quickly and effectively
• Maintained strict sanitation and safety standards

Medical Assistant Program – American Career College (2026-04)