Naveen Kumar Yadav

Sales and Revenue Analytics professional with 7+ years of experience in analyzing sales performance, optimizing revenue streams, and driving data-informed business decisions across financial services and ed-tech sectors. Proven expertise in revenue analytics, sales operations, channel management, financial reporting, KPI tracking, and process optimization, with a strong track record of enhancing profitability and supporting strategic decision-making. Adept at leveraging Python (Pandas, NumPy), SQL, Azure, Excel, and BI tools to improve sales performance, manage vendor partnerships, and optimize revenue generation initiatives.

Sales & Revenue Analyst - Giant Eagle

(2025-07 - 2025-12)

• Analyzed regional revenue performance using Pipeline Management and Territory Planning, leveraging CRM automation (Salesforce Flow, Zapier) to align category targets with Anaplan forecasts, achieving $40M in quarterly revenue.
• Automated revenue forecast scenarios and sensitivity analysis with Python (Pandas, NumPy) and Excel Power Query, improving forecast accuracy by 18% and accelerating data-driven decision-making across merchandising and supply chain.
• Evaluated pricing efficiency and sales productivity through Revenue Leakage analysis, Pricing & Productivity Analysis, SQL, and Excel, identifying $2.5M margin improvement without affecting customer traffic.
• Optimized vendor financing and credit approval workflows using CRM automation and cross-functional dashboards, reducing approval bottlenecks by 20% and improving operational throughput.

Channel Sales Analyst - HDFC Bank Ltd.

(2024-01 - 2024-12)

• Strengthened secured lending throughput via Vendor & Partner Management, Funnel Velocity metrics, and CRM workflow optimization (Salesforce Flow, Power Automate), boosting approved vendor contributions to INR 120M loan disbursements (+33% YoY).
• Enhanced loan pipeline visibility using Pipeline Management and Funnel Velocity metrics, reducing approval bottlenecks by 20% across 12 regional branches.
• Shortened vendor onboarding cycle from 10 to 7 days using Stakeholder Management and Power Automate workflow optimization, improving operational efficiency by 30%.
• Monitored vendor performance and turnaround using Power BI dashboards and KPI tracking, enabling faster identification of operational gaps and reducing loan delays by 15%.
• Maintained structured onboarding documentation in CRM (Salesforce) and Google Workspace, ensuring 100% audit readiness for retail asset operations.
• Facilitated weekly vendor reviews and escalations via MS Teams and Zoom, resolving compliance gaps within 48 hours and preventing delays in approvals.

Revenue Analyst | Tuition Centre Program - Think & Learn Pvt. Ltd. (Byju's)

(2022-02 - 2023-12)

• Managed center-level operations using Business Unit P&L Management, balancing enrollment growth and operating costs across 5 centers, improving operational efficiency by 15%.
• Improved demand predictability via Forecast Accuracy, Demand Planning, and CRM workflow reporting, using SQL and Excel, reducing class under-utilization and improving scheduling efficiency by 12%.
• Conducted Root Cause Analysis on refunds/drop-offs visualized in Power BI, reducing weekly refund amounts by $15K and improving retention metrics by 8%.
• Centralized tuition center data in Azure, supporting ETL workflows, automated reporting, and campaign attribution analysis, improving marketing effectiveness and revenue insights.
• Standardized workflows via SOP documentation in SharePoint, ensuring 100% adherence to operational processes across all 5 centers.
• Coordinated daily execution and issue resolution through Slack, managing 40+ cross-team interactions weekly, improving response time by 20%.

Sr. Sales Operations Analyst | Early Learn Program - Think & Learn Pvt. Ltd. (Byju's)

(2019-12 - 2022-02)

• Supported program scale-up with S&OP Analytics, matching enrollment demand with content capacity for 500+ learners weekly, improving kit delivery reliability by 18% across 20+ locations.
• Optimized fulfillment readiness through Inventory Management and WMS dashboards, reducing learning kit shortages by 120 kits/month and improving availability by 25%.
• Tracked 50+ operational tasks weekly in Trello, improving cross-team execution and decreasing missed follow-ups by 22%.
• Coordinated project timelines via Asana, ensuring 95% adherence to marketing, operations, and content delivery schedules.
• Reduced learner onboarding cycle from 5 to 4 days through Process Optimization using Power Automate, improving operational speed by 15%.

Sales Analyst | Online Classes Program - Think & Learn Pvt. Ltd. (Byju's)

(2018-06 - 2019-12)

• Strengthened conversion outcomes using Lead Funnel & Conversion Analysis, prioritizing 2,000+ high-intent leads weekly, and increasing demo-to-enrollment efficiency by 28%.
• Identified enrollment trends via Trend Analysis dashboards in Power BI, improving campaign targeting efficiency by 15%.
• Managed Order Fulfillment and Revenue Leakage tracking through OMS, reducing errors and revenue leakage by $12K/month.
• Automated 50+ weekly reports using ETL/ELT processes with Python and SQL, increasing reporting speed by 35%.
• Supported daily coordination across sales and operations via Zapier and Salesforce, reducing manual CRM updates by 30% and enabling real-time data visibility.

Master of Science - Business Analytics - Kent State University (2025-01 - 2025-12)