Naydene Cutler

im detailed oriented, mother of three grown kids. a wife of 27 years. a team player, and very punctual,

Security Processing Specialist at Seneca Holdings (2023-05 – Present)

Managed identity verification processes, including PIV/CAC credentialing and HSPD-12 compliance for both applicants and staff.

• Executed applicant vetting and conducted investigative interviews to validate credentials, uncovering critical information for informed hiring decisions.
• Conducted comprehensive Intake assessment
• Performed background investigations and adjudicative determinations, documenting findings and recommending clearance outcomes.
• Coordinated with federal and interagency partners as security clearance liaison to effectively resolve adjudication issues and enhance collaboration.
• Applied threat awareness training to identify and escalate potential security risks during the vetting process.
• Maintained case file and records management protocols, ensuring accuracy and accessibility of investigative and personnel security documents for compliance and audit readiness.
• Conducted fingerprinting operations using SWFT for the federal government, ensuring accurate captures and secure chain of custody for biometric records.
• Interpreted policy and compliance requirements related to federal hiring and credentialing procedures
• Reviewed security forms SF-86 for derogatory information.

Security Officer at GardaWorld (2022-04 – 2023-05)

• Monitored surveillance cameras to detect disturbances and unlawful activities, ensuring prompt response to threats.
• Investigated suspicious activity to prevent potential threats and ensure safety.
• Removed trespassers and wrongdoers to enhance security and safeguard property.
• Controlled entry of vehicles and individuals to ensure compliance with security measures.
• Patrolled premises to uphold order and reinforce security presence among staff and visitors.
• Escorted visitors and vendors to ensure safety and compliance with access protocols.
• Responded to fire alarms and facilitated evacuations.

Field Route Supervisor at Guardian Services (2021-06 – 2022-01)

• Oversaw daily operations and team performance, aligning efforts with organizational goals.
• Supervised twelve concierge staff members, improving guest service quality and satisfaction.
• Traveled to residential properties to monitor day-to-day operations.
• Compiled daily reports on concierge performance utilizing GoCanvas software.
• Prepared weekly gas usage reports using Trackforce software.
• Inspected concierge staff uniforms and grooming daily to ensure professional standards.
• Assumed responsibilities of absent staff during call-outs to maintain service continuity.
• Performed diverse tasks to support team operations and streamline workflow processes.

Dispatch Supervisor/Security Officer/Security Processing Specialist at Professional Security Consultants (2014-07 – 2021-05)

• Facilitated communication between management and tenants to address concerns and enhance tenant relations.
• Supervised morning shift officers.
• Provided leadership and guidance to new officers.
• Reported all violations and suspicious activity to the Director.
• Maintained accurate records of incidents and violations to support security analysis and improve response strategies.
• Prepared and distributed barrament notices to inform tenants of violations.
• Responded to emergency and non-emergency calls.
• Assisted tenants with problem employees.
• Trained new officers on proper radio etiquette.
• Monitored fire alarm evacuations.
• Evaluated and analyzed applicant data for accuracy and completion.
• Entered pertinent information into automated databases.
• Conducted badge processing for employees, applicants, and contractors, including enrollments, issuances, card binding, ALTs, Certificate Updates, and Pin Resets.
• Updated employee profiles on the HHS Personal Identification Verification Portal.
• Compared employee profiles in AIMS to HHS records.
• Deescalated crisis situations.
• Performed fingerprinting for employees, applicants, and contractors.
• Conducted thorough verification of identity and citizenship documents for compliance.
• Edited employee or contractor accounts for accuracy.
• Ensured safety and compliance with regulations by overseeing security operations at Union Station.

Consumer Affairs Technician / Applications Technician at Federal Reserve Board (1995-10 – 2010-04)

• Resolved consumer complaints, improving satisfaction and trust among clients.
• Accessed the CAESAR database to retrieve necessary documents promptly.
• Reviewed and revised regulation booklets for accuracy and compliance with industry standards.
• Processed FOIA requests, promoting transparency and accountability.
• Supported functions within Consumer and Community Affairs, Banking, Supervision, and Regulation.
• Ensured the accuracy of leave reports for HR compliance.
• Revised standard operating procedures handbook to reflect current practices and ensure consistency.
• Scheduled appointments and meetings for the Director and Senior staff.
• Made travel and hotel reservations for the Director and Senior staff.
• Assumed responsibilities of the Senior Secretary desk during absences.
• Provided assistance to attorneys by drafting and editing correspondence.
• Communicated via email with staff.

Bachelor of Science in Criminal Justice and Forensic Psychology – Purdue University Global (2018-01)

Associate of Science in Criminal Justice – Colorado Technical University (2011-01)