Nayelli Navarro

Motivated and people-focused Human Resources Administrator with hands-on experience supporting multi-location teams, streamlining onboarding processes, and maintaining compliance across diverse operations. Known for building strong workplace culture and clear communication between management and staff and client happiness. In addition to HR expertise, brings a creative edge in marketing—skilled at developing engaging content, supporting brand growth, and coordinating campaigns that strengthen community presence and employee engagement.

Passionate about creating organized, people-driven systems that help both teams and businesses thrive

Human Resources / Customer Relations - Welcome Home Hospitality Group

(2024-01)

• Developed internal communication strategies to keep employees informed and clients satisfied
• Implemented onboarding processes, including training and orientation
• Managed employee benefits (health, retirement, PTO policies)
• Maintained employee records in compliance with HR and legal standards
• Conducted interviews and evaluated candidates for staffing needs
• Coordinated with staffing agencies to fulfill temporary hiring needs
• Handles all customer feedback, analyzes feedback for 7 locations across the US to ensure customer satisfaction

Hiring Manager / Talent & Recruitment Marketing Coordinator - L'antica Pizeeria Da Michele & Florence Osteria

(2024-01)

Marketing Coordinator - FA World Entertainment

(2022-01 - 2023-12)

• Provided customer service, processed orders, and handled complaints
• Managed and posted content on company website and social media
• Collaborated with design team on logos, brochures, and ads
• Attended industry events to promote brand and build network
• Organized promotional events to boost product visibility
• Analyzed consumer trends to guide marketing strategies

Bachelor of Arts (B.A.) - Marketing - California State University, Long Beach (2021-01 - 2024-01)