ADMINISTRATIVE ASSISTANT - NCE EDUCATION - Citrus Heights, CA
(2021-09 - 2022-11)
- Communication and Correspondence: Scheduling appointments, answering phone calls, taking messages, filtering emails, and handling incoming/outgoing mail.
- Office Administration: Maintaining filing systems, data entry, and organizing company records. Monitoring inventory, ordering supplies, and arranging equipment maintenance.
- Greeting clients and visitors, directing them to the appropriate person, and maintaining a welcoming office environment.
PHARMACY TECHNICIAN - PACIFIC WEST PHARMACY - Rocklin, CA
(2020-02 - 2020-11)
- Data Entry & Computer Skills: Using pharmacy information systems and EMR/EHR software to update patient records.
- Scheduling, organizing and filling prescriptions both digitally and manually.
- Patient Interactions: Managing patient inquiries and providing a welcoming environment.
- HIPAA: Handling sensitive patient information while using critical attention to detail skills to prevent any errors.
- Inventory Control: Ordering, stocking, and tracking inventory levels to prevent shortages.
PHARMACY TECHNICIAN - CAPITOL PHARMACY - West Sacramento, CA
(2019-05 - 2019-12)
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Processed and filled prescriptions accurately, ensuring compliance with pharmacy regulations.
- Assisted customers with medication inquiries, providing exceptional service and support.
- Maintained inventory levels through regular stock assessments and restocking procedures.
- Operated pharmacy software for prescription management and patient records efficiently.
PHARMACY TECHNICIAN - WALMART - Sacramento, CA
(2019-01 - 2019-05)
- Conflict Resolution: Handling difficult customers, long lines, or insurance disputes with composure and professionalism.
- Professionalism: Treating all patients with respect and maintaining a caring, non-judgmental attitude.
- Pharmaceutical & Medical Knowledge: Understanding, identifying, and understanding drug classifications to answer basic patient questions about medication administration.
SALES ASSOCIATE - MARSHALLS - Sacramento, CA
(2018-01 - 2018-12)
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor, ensuring merchandise was displayed attractively and efficiently.
- Processed transactions accurately using point-of-sale systems to ensure customer satisfaction.
- Collaborated with team members to restock inventory promptly during peak hours.
