Neetu Sandhu

Senior Software Quality Assurance (SQA) professional with 10+ years of experience in gaming, hospitality, banking, and e-commerce domains. Strong expertise in designing, developing, and executing test plans, test cases, and regression suites for gaming systems, casino operations platforms, kiosks, mobile applications, and enterprise software. Experienced in defect lifecycle management, root cause analysis, Agile methodologies, and cross-functional collaboration with development teams to ensure high-quality software delivery.

Proven ability to support gaming environments including casino systems, sports betting applications, and electronic gaming platforms, ensuring functional, technical, and release readiness. Strong background in mentoring QA engineers, participating in defect triage meetings, and supporting continuous quality improvements in fast-paced environments.

Senior Quality Assurance Consultant - LOGICASSURE LLC - Las Vegas, NV

(2025-11)

Client: Software Habit Projects: PrettyLitter, Mountain Gazette

• Execute functional, regression, integration, and UAT testing across subscription-based and e-commerce applications.
• Validate end-to-end workflows including checkout, payment processing, recurring billing, promotions, and subscription lifecycle management.
• Perform cross-browser, cross-device, and mobile testing to ensure consistent user experience and application quality.
• Identify, document, and track defects using JIRA and Agile workflows, ensuring timely resolution and retesting.
• Collaborate with product owners, developers, and stakeholders to support sprint delivery and production releases.
• Provide QA status updates, risk assessments, and release readiness feedback for business stakeholders.
• Key Technologies: Shopify, Recharge, Stripe, Shop Pay, JIRA, SQL, Agile

Senior SQA Engineer / QA Lead - THE VENETIAN RESORT - Las Vegas, NV

(2018-04 - 2025-10)

• Developed and executed detailed test plans, test cases, and test scripts for casino gaming systems, kiosks, iSeries applications, and mobile platforms.
• Performed functional, regression, system, integration, and UAT testing for high-volume gaming and hospitality applications.
• Participated in defect triage, root cause analysis, and sprint-level defect review meetings with development teams.
• Reproduced and analyzed complex defects in gaming systems to support timely resolution.
• Collaborated with developers, product teams, and business stakeholders to ensure quality and stability of gaming applications.
• Supported release cycles by providing QA sign-off, test completion reports, and risk assessments.
• Mentored junior QA engineers on test execution, defect reporting, and SQA best practices.
• Key Technologies: Gaming Kiosks, iSeries Systems, Mobile Apps, HP ALM, Octane, SQL, Agile, UAT, Regression Testing

Senior Quality Analyst Engineer - CREDIT ONE BANK - Las Vegas, NV

(2016-04 - 2018-04)

• Led QA testing across web, mobile, and backend banking applications ensuring functional and security compliance.
• Developed and executed test plans, test cases, and regression suites for financial systems.
• Managed defect tracking, reporting, and resolution using JIRA and SQL validation.
• Provided test status updates and risk assessments to leadership.
• Mentored junior QA team members and supported onboarding activities.
• Key Technologies: JIRA, SQL Server, Agile, Windows

Senior Quality Analyst Engineer - STATION CASINOS - Las Vegas, NV

(2014-06 - 2016-04)

• Executed QA testing for sports betting systems, slot gaming applications, and internal casino platforms.
• Performed functional, regression, and UAT testing ensuring system stability and compliance.
• Collaborated with business stakeholders and auditors for regulatory and operational validation.
• Managed defect reporting and test execution tracking using QA tools.
• Supported offshore QA teams and ensured alignment with project requirements.
• Key Technologies: TFS, MTM, ALM/QC, SQL Server, Agile

Bachelor's Degree - Computer Science & Accounting