Neico

Motivated and adaptable professional with over 10 years of experience in sales, team leadership, and customer service across the automotive, home improvement, and food service industries. Proven success in training and developing teams, managing operations, and driving performance. Seeking to leverage leadership skills and hands-on service experience in an Assistant General Manager role.

Sales Consultant at Bath Fitter of Savannah (2025-01 – Present)

• Conduct in-home consultations and recommend tailored bath remodeling solutions
• Educate customers on product options, warranties, and installation process
• Maintain customer satisfaction through proactive communication and follow-ups
• Consistently meet and exceed monthly sales targets

Design Consultant at Great Day Improvement (2023-01 – 2024-12)

• Collaborated with homeowners to design custom home additions
• Managed project timelines and set realistic expectations
• Delivered exceptional customer service and project follow-up
• Practiced independent time and task management

Sales Associate at OC Welch Ford (2020-01 – 2023-12)

• Master Certified in standard and commercial vehicle sales
• Provided high-quality customer service with consistent follow-ups
• Utilized CRM software to manage client information and communications

Sales Associate at All American Ford of Old Bridge (2017-01 – 2019-12)

• Master Certified in standard and commercial sales
• Strong performance in closing deals and product demonstrations
• Highly knowledgeable about vehicle technology and features

Assistant Director of Operations at Garden Coast Consulting (2016-01 – 2017-12)

• Oversaw team recruitment, training, and performance evaluation for large-scale client projects
• Conducted interviews, developed schedules, and managed daily team operations
• Led onboarding and training programs for new hires
• Managed staff performance and disciplinary processes

Assistant Manager at Hog Wild Catering (2005-01 – 2019-12)

• Supervised food preparation, cleanliness, and service quality at catered events
• Trained and managed catering staff across multiple venues
• Oversaw food inventory, ordering, and on-site logistics
• Solved last-minute issues and ensured seamless customer experiences

– Bar PC Training (2017-01 – 2017-12)

High School Diploma – Jackson Memorial High School (2007-01 – 2011-12)