Neli Cvijanovic

CPC-A Certified Medical Coder with hands-on experience in medical coding, claims processing, denial resolution, revenue cycle operations, and healthcare reimbursement. Experienced utilizing Xcelys and eClinicalWorks (eCW).

HC & Insurance Operations Processing Sr. Representative at NTT DATA (2026-04 – Present)

• Utilize Xcelys claims processing system to review, research, and resolve healthcare claims.
• Analyze claim adjudication outcomes and investigate COB issues.
• Apply CPT, ICD-10-CM, HCPCS, Medicare, Medicaid, and commercial payer guidelines.

Medical Billing & Coding Intern at Jurani Clinic (2026-01 – 2026-04)

• Assigned CPT, ICD-10-CM, and HCPCS codes from provider documentation.
• Reviewed medical records and assisted with claims submission, denials, and appeals.
• Utilized eClinicalWorks (eCW) for coding and billing workflows.

Quality Analyst / Data Analyst at TELUS International (2023-04 – 2025-11)

• Conducted quality audits, root cause analysis, and process improvement initiatives.
• Evaluated large datasets and maintained high-quality performance standards.

Medical Billing & Coding Program – Vegas PBS / Ed2Go

High School Diploma – Penn Foster