Office Assistant (Seasonal) - Terracina Apartments - Palmdale, CA
- Answered and managed high-volume phone calls while maintaining a friendly and professional tone
- Assisted residents with questions, concerns, and scheduling needs
- Provided a welcoming and positive first impression for all callers and visitors
- Practiced active listening to resolve concerns efficiently
- Performed accurate data entry and maintained organized records
Student Office Aide - Palmdale High School - Palmdale, CA
- Supported front office operations in a fast-paced environment
- Greeted and assisted students and visitors, creating a welcoming atmosphere
- Handled office tasks including filing, faxing, and communication
- Assisted with maintaining organization and daily office workflow
Physical Therapy Clinic Volunteer - Vargo Physical Therapy - Palmdale, CA
- Answered high-volume calls and scheduled patient appointments in a clinical setting
- Coordinated scheduling needs while maintaining accuracy and efficiency
- Maintained a calm, friendly demeanor when assisting patients
- Supported front desk workflow and helped ensure smooth patient flow
Shift Lead / Crew Member - Little Caesars - Palmdale, CA
(2025-02)
- Manage high-volume customer interactions in a fast-paced environment while maintaining efficiency and professionalism
- Resolve customer concerns and de-escalate complaints calmly and effectively
- Maintain a friendly, upbeat attitude during high-pressure situations
- Assist with team coordination and task prioritization during peak hours
- Train team members and support overall team performance
- Demonstrate reliability, accountability, and willingness to learn and improve
