Nella Allen

Dedicated and dependable student pursuing a degree in Aeronautical Science with hands-on experience in customer service through Walmart and a family-owned mini-market. Skilled in communication, teamwork, problem-solving, and working efficiently in fast-paced environments while maintaining strong attention to detail. Recognized for reliability, adaptability, and a strong work ethic developed through balancing work and academic responsibilities.

Passionate about building a career in the aviation industry and eager to apply customer service and operational skills in a professional aviation environment.

Position not specified - Family Owned Mini-Mart - 18 Pohaku St. Hilo, HI 96720

(2023-08 - 2025-05)

• Customer service
• Ring up customer items
• Stock
• Answer company phone

Front End Cashier - Walmart - 325 Makaala St. Hilo, HI 96720

(2024-10 - 2025-05)

• Provided friendly and efficient customer service in a fast-paced retail environment
• Operated cash registers and processed cash, credit, and digital payments accurately
• Assisted customers with purchases, returns, exchanges, and general inquiries
• Maintained accuracy while handling transactions and balancing cash drawers
• Resolved customer concerns professionally to ensure a positive shopping experience
• Worked collaboratively with team members to maintain smooth front-end operations
• Helped keep checkout areas clean, organized, and fully stocked with supplies

High School Diploma - Hilo High School (2025)

Aeronautical Science - University of Hawaii at Hilo (2025-09)