Security Officer at Inter-con security (2025-07 – Present)
- Watch surrounding
- Scan fair
- Stand for extended periods of time
- Deal with heat
- Inspect platform for technology not working, or if anything unusual
- Do proper paperwork when you meet people that need medical attention
Security at Player16 (2025-05 – 2025-08)
- Secure building
- Screen people in with metal detectors
- X-ray experience
- Standing for extended periods of time
- Basic codes for communications over radio
Marketing and Communications Assistant at ASU/ AE Communications (2024-06 – 2024-07)
- video record Black student life
- edit long and short form content
- video record inferno fest
- meeting 2 times a week
- Give insight and research on how to create a podcast and what would be the best ways to do it
- Produced high-quality press releases, contributing to positive media coverage of company events and announcements.
- Collaborated with cross-functional teams on project-based assignments for timely completion of deliverables.
- Collaborated with Photographers and videographers to complete wide range of video projects.
Collections Representative at JPMorgan Chase Bank (2020-08 – 2024-05)
- collect on past due accounts
- comfortable communicating with customers in a metrics-driven environment
- navigate multiple technologies while staying engaged with our customers
- Possess excellent negotiation and decision making skills; in addition to strong communication skills
- Possess strong customer focus with the ability to have detailed conversations with our customers
- Treat customers with respect and respond with empathy
- Demonstrate sensitivity and compassion in difficult situations
- Demonstrate personal excellence including punctuality, integrity and accountability
- Have the ability to work independently and in a team environment
- Think critically and exercise independent judgment
Customer Service Representative at federal maximus (2019-03 – 2020-08)
- customer service
- high call volume
- Responding to numerous phone inquiries
- Using standard technology: telephones, e-mail and web
- Assisting callers in finishing online applications
- Completing daily electronic call logs
Customer service representative at Concentric (2018-11 – 2019-03)
- 3rd party for intuit tax service
- Inbound calls
- High volume
Retention Representative at EMPEREON CONSTAR (2018-04 – 2018-10)
- Took inbound calls
- made outbound calls
- retain customers
- upsell new products
- Help train new employees on the floor
Warehouse Picker at US FOODS (2016-12 – 2018-03)
- FILL ORDERS
- PACK PALLETS
- DRIVE FORKLIFT
- APPLY INFORMATION TO SPREADSHEET
- Cherry pickier - Took orders
- Cherry pickier - Time sensitive
- Cherry pickier - Pick up 20-30lbs packages
Call Center Representative at ALL STAR CALL CENTER (2016-06 – 2016-08)
- Took inbound calls
- Data entry
- determine eligibility to vote
- Gave directions to voting polls
- Customer education on voting
