Shipping department lead at Shankara Naturals (2025-09 – Present)
- Assisted in preparing outgoing shipments, including packing and labeling items appropriately.
- Completed web and urgent orders promptly for customer satisfaction.
- Handled high-volume orders and paperwork, informing administrators to resolve invoicing and shipping problems.
- Train new team members on shipping and receiving protocols
- Trained in managing shipping department when manager is not available
- Receive shipments, verifying contents, quality check, and communicating with overseas teams on arrival of products.
Receptionist at Americas Best Contacts And Eyeclasses (2024-09 – 2025-08)
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Confined appointments, communicated with clients, and updated client records.
- Maintained accurate patient records using electronic health record systems.
- Answered telephone and directed calls accordingly
- Verified insurance information
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
