Nesha Maqbool

Legal Operations and Administration Professional with over three years' experience supporting legal case management, judicial administration processes, stakeholder coordination and confidential records management within structured legal environments. Experienced in managing high-volume workloads, maintaining accurate legal documentation, coordinating with legal professionals and delivering efficient administrative support. Strong organisational, communication and IT skills, with an LLB (Hons) and a demonstrated commitment to the justice system through continuous professional development and professional membership.

Seeking to contribute to HM Courts & Tribunals Service as a Legal Operations Support Officer, applying experience in legal administration, case management, stakeholder coordination and judicial support.

Paralegal (Legal Operations & Case Management) - Paralaw UK Limited - Nottingham (United Kingdom)

(2021-03 - 2024-10)

• Managed a high-volume caseload, ensuring accurate record keeping and timely progression of legal matters.
• Maintained electronic and paper case files in accordance with confidentiality requirements.
• Coordinated documentation and correspondence between legal representatives and stakeholders.
• Prioritised competing workloads to meet procedural deadlines.
• Responded to enquiries from clients and legal representatives, providing accurate information and maintaining a professional service.
• Produced and reviewed legal documentation with a high degree of accuracy.
• Supported operational improvements to document management processes.
• Introduced improvements to document management and workflow processes, contributing to a 10% increase in case processing efficiency while maintaining accuracy and compliance.

Office Administrator - Hidenda (PPI Claims) - Castle Donington (United Kingdom)

(2019-07 - 2019-07)

• Supported administrative operations within a high-volume claims environment.
• Managed client communication, documentation processing, and record systems.
• Ensured accurate data entry and efficient handling of enquiries.

Legal Mentorship Programme - Birketts Solicitors - Cambridge (United Kingdom)

(2017-02 - 2019-06)

• Gained exposure to legal practice areas, client service operations, and professional legal frameworks.
• Developed understanding of legal funding, costs, and procedural systems.
• Strengthened legal research and professional communication skills.

Legal Support Volunteer - Citizens Advice Bureau & Law Centre - Derby (United Kingdom)

(2014-06 - 2014-06)

• Assisted with client enquiries relating to housing, debt, employment, and welfare matters.
• Supported advisors during client interviews and case preparation.
• Developed understanding of access-to-justice services and legal support frameworks.

Property Administration & Operations Management - Private Landlord - Derby (United Kingdom)

(2011-09 - 2026-05)

• Manage property inspections, tenancy records, and tenant communications.
• Oversee rent administration and financial record keeping.
• Coordinate maintenance and service providers.
• Demonstrate strong organisational discipline and independent responsibility.

Bachelor of Laws (LLB) with Honours - Laws - Anglia Ruskin University (2015 - 2018)