Business Intelligence, Data Integration Manager at Venture Tech Solutions (2019-06 – Present)
- Designed data warehousing solutions and integrated ecommerce platforms for customer lifecycle management.
- Built cubes in SSAS, developed ETL processes, and integrated telephony data with CRM.
- Collaborated with business analysts to define data requirements and create comprehensive data models.
- Conducted data profiling and implemented data quality measures, resulting in a 20% increase in data accuracy.
- Tuned and optimized database performance, reducing query response times by 25-50%.
- Integrated phone systems data with CRM and utilized Artificial Intelligence for call result determination through call transcripts and AI.
Principal Business Intelligence Engineer at Medtronic (2015-01 – 2019-06)
- Defined data warehousing solutions for LATAM operations and integrated ecommerce platforms into ERP systems.
- Established data architecture standards, data quality strategy, and ETL methodologies.
- Consolidated 14 ERP systems and Salesforce cloud data into an enterprise data warehouse.
- Managed data integration and maintenance for Canada, Mexico, Central, and South America.
MIS Manager at COMCAST CORPORATION (2006-09 – 2015-01)
- Architected enterprise-class BI reporting solution for Business Operations, Finance, and Technical Operations.
- Designed and optimized ETL processes for data extraction, transformation, and loading.
- Managed SQL servers, security, access control, and database maintenance.
Director of Data Warehousing and EDI at PERRY ELLIS INTERNATIONAL (2004-08 – 2006-09)
- Led a team responsible for architecting and maintaining a complex GIS solution with EDI in a multi-terabyte SQL Server environment.
- Managed BI lifecycle from planning to implementation.
- Oversaw onboarding of new retail companies and managed SQL Server databases.
Director of Electronic Information Systems (EDI) at PERRY ELLIS INTERNATIONAL (2000-11 – 2004-08)
- Managed technology infrastructure and ERP implementations.
- Led the implementation and maintenance of SPS Commerce EDI system, achieving near 100% accuracy rate for over 90 customers.
MIS Manager at PRETTY TALK INTERNATIONAL (1997-09 – 2000-11)
- Implemented bar code technology to increase profits and improve customer satisfaction.
- Managed ERP, EDI, systems administration, and network security.
- Created the EDI platform.