Nevaeh Mullins

Motivated and dependable professional with experience in customer service, cash handling, and daily operations within a high-volume environment. Skilled at building positive customer relationships, handling transactions accurately, and working efficiently as part of a team. Seeking an opportunity to grow within the financial industry and contribute to a corporation that values professionalism, development, and customer satisfaction.

Eager to learn new skills and build a successful long-term career in banking.

Survey Coordinator - Mass Hire - New Bedford, MA

(2024-01)

• Coordinated and conducted customer surveys to gather feedback and improve client satisfaction
• Assisted customers professionally while maintaining accurate records and documentation
• Collected, organized, and entered survey data with strong attention to detail
• Communicated effectively with customers and team members in fast-paced environments
• Handled confidential information with professionalism and discretion
• Resolved customer questions and concerns in a courteous and timely manner
• Maintained organized reports and tracked survey completion progress
• Worked collaboratively with team members to meet daily and weekly goals
• Demonstrated strong interpersonal skills while engaging with diverse individuals
• Managed multiple tasks simultaneously while meeting deadlines and maintaining accuracy

Crew Member - McDonald's - New Bedford, MA

(2021-01 - 2023-12)

• Provided excellent customer service in a fast-paced environment
• Handled cash, credit, and debit transactions accurately and efficiently
• Operated cash registers and balanced drawers at the end of shifts
• Assisted customers with orders, questions, and problem resolution professionally
• Worked collaboratively with team members to ensure efficient daily operations
• Maintained cleanliness and organization of workstations and dining areas
• Prepared food orders while following company quality and safety standards
• Managed multiple responsibilities simultaneously during high-volume periods
• Demonstrated reliability, punctuality, and strong work ethic
• Followed company policies, procedures, and food safety guidelines
• Assisted in training and supporting new team members when needed
• Built positive relationships with customers through friendly and professional service

High School Diploma - New Bedford High School (2019-01 - 2023-12)