Newnette Desir

Polished, friendly, and customer-focused hospitality professional seeking a Pool Hostess position in a hotel or resort environment. Experienced in hotel operations, guest interaction, and maintaining organized, welcoming spaces. Dedicated to delivering exceptional service and creating a relaxing, upscale atmosphere for guests.

Hospitality Support / Pool Operations at 1 Hotel South Beach (2025-01 – Present)

• Assisted with guest check-in and seating coordination at pool and lounge areas.
• Greeted guests warmly and ensured a welcoming, luxury experience.
• Coordinated with pool attendants, servers, and management to maintain smooth operations.
• Monitored seating availability and maintained organized guest flow during high-volume periods.
• Address guest concerns professionally to ensure satisfaction.
• Maintained cleanliness and presentation standards in poolside areas.

Customer Support Specialist at Marriott International (2023-11 – 2025-01)

• Provided technical support within hotel operations to ensure smooth daily service.
• Assisted multiple departments including front desk and guest services.
• Responded quickly to service requests in a fast-paced hospitality environment.
• Maintained professional communication with hotel staff and leadership.

Customer Service Associate at Walmart (2022-10 – 2023-11)

• Provide exceptional customer service in a high-volume environment.
• Greet customers warmly and assist with questions and concerns.
• Maintain a clean and organized workspace.
• Resolve issues calmly to ensure positive experiences.

Sortation Associate at Amazon (2020-11 – 2022-10)

• Worked efficiently in a fast-paced, high-volume environment, maintaining focus and professionalism under pressure.
• Demonstrated strong organization and teamwork skills.
• Maintained a positive and reliable work ethic in a time-sensitive setting.
• Collaborated with team members to support overall operations and maintain efficiency.

Associate in Arts – Miami Dade College (2017 – 2022)

High School Diploma – North Miami Senior High School (2013 – 2017)