Ngozi Igbokwe

Detail-focused records and documentation professional with five years of daily data entry, verification, and file maintenance in healthcare and social services settings. Works in electronic case management and clinical records systems, handles confidential information under HIPAA, and keeps high-volume documentation accurate, complete, and submitted on deadline.

Strong Microsoft

Office and Google Workspace user. Seeking a data entry role where accuracy, speed, and discretion are the job.

Dedicated Aide at Tamah LLC (2025-10 – Present)

• Record daily behavioral and instructional observations, maintaining complete and accurate logs used by teachers, specialists, and caregivers.
• Enter and update progress notes against individualized goals, checking entries for accuracy and consistency before submission.
• Compile documentation for review meetings, keeping records current, correctly dated, and filed to standard.
• Handle confidential student information in line with privacy requirements and reporting deadlines.

Family Support Specialist at Urban Strategies, Inc. (2024-03 – 2025-01)

• Maintained case records for an assigned caseload in the LEARN case management system, entering intake data, service plans, and contact notes.
• Verified client information for completeness and accuracy at intake and updated records as circumstances changed.
• Prepared service documentation and referral paperwork, tracking submissions to partner agencies through to completion.
• Applied HIPAA standards to all data handling, storage, and file sharing.

Homicide Survivor Advocate at Roberta's House (2022-03 – 2024-03)

• Documented client assessments and individualized support plans, keeping files accurate and audit-ready.
• Processed and tracked referrals to counseling, legal, and victim compensation programs, logging status and follow-up.
• Coordinated scheduling and written correspondence with healthcare, criminal justice, and community partners.

Mental Health Technician at MedStar Southern Maryland Hospital Center (2020-09 – 2023-11)

• Logged scheduled patient safety checks and observations at set intervals every shift, in an environment with no tolerance for record errors.
• Entered clinical observations and shift notes accurately and on time, escalating discrepancies to nursing staff.
• Maintained protected health information under HIPAA and followed strict documentation protocol under time pressure.

Life Coach Instructor at CAMPKIDZ (2018-06 – 2020-03)

Capstone Intern at Rims Center for Enrichment & Development (2019-09 – 2021-04)

Bachelor of Science in Social Work – Bowie State University