Nia Hayes

I’m a Psychology graduate and people-focused professional transitioning into Human Resources, bringing hands-on experience in communication, relationship management, documentation, problem-solving, and supporting individuals with diverse needs. My background in case management, mentoring, and customer service has given me a strong foundation in understanding people, navigating sensitive situations, maintaining confidentiality, and managing multiple priorities in fast-paced environments.

I’m particularly interested in HR because it combines my background in psychology with my strengths in communication, organization, employee support, and problem-solving. I’m eager to contribute to areas such as employee relations, onboarding, HR operations, employee engagement, and performance support while continuing to develop my HR expertise.

I’m adaptable, organized, detail-oriented, and confident in my ability to learn new systems and processes quickly. I’m looking to bring my people-centered perspective and professional experience to an HR team where I can make an immediate contribution while building a long-term career in Human Resources.

Case Manager at Just People Inc. (2025-10 – Present)

• Coordinate daily services, appointments, and activities for multiple members while independently managing competing priorities and schedules.
• Maintain accurate, confidential, and time-sensitive documentation while following organizational procedures and service requirements.
• Collaborate with families, healthcare professionals, coworkers, and community providers to coordinate services, address needs, and resolve issues.

Server at Andretti Indoor Karting and Games (2024-03 – 2025-10)

• Delivered high-volume customer service by greeting guests, taking orders, addressing requests, and ensuring accurate and timely service.
• Processed guest transactions and managed financial responsibilities with accuracy and attention to detail.
• Managed multiple customer needs simultaneously while communicating effectively with guests and team members in a fast-paced environment.

Bachelor of Science in Psychology – Kennesaw State University (2025)