Niaja Broadus

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving abilities.

Willing to relocate: Anywhere | Authorized to work in the US for any employer.

Workers' Compensation Paralegal at Malloy Law Offices, LLC (2024-04 – Present)

• Conduct client intake and gathered critical case information to initiate workers' compensation claims
• Monitor treatment plans and maintained detailed records of medical updates and billing documentation
• File required documents with the Maryland Workers' Compensation Commission and the DC Office of Workers' Compensation
• Communicate regularly with insurance companies to coordinate benefits and claim status
• Maintain consistent communication with clients and support firm staff with litigation and case management tasks
• Key Achievement: Played a vital role in accelerating claim processing and improving client outcomes by efficiently managing intake, medical documentation, and communication workflows for multiple workers' compensation cases across Maryland and D.C. jurisdictions.

Legal Assistant at Hartel, DeSantis & Murray, LLP (2023-06 – 2024-03)

• Managed legal calendars for hearings, depositions, and deadlines in insurance defense and Personal Injury cases
• Prepared and filed pleadings, motions, and discovery documents, including subpoenas and certified records
• Filed insurance claims and negotiated courtesy reductions to support faster settlements
• Coordinated the timely delivery of legal correspondence, including medical records and police reports
• Utilized Abacus and Odyssey File & Serve to manage case data and e-filings across MD, DC, and VA
• Key Achievement: Streamlined legal operations across multiple jurisdictions, reducing turnaround times for claims and filings through improved case management and documentation workflows

Office Manager/Legal Assistant at Ledyard Law LLC (2022-05 – 2023-05)

• Managed office inventory, ordered supplies, and ensured proper functioning of all office equipment
• Led daily team meetings, implemented QuickBooks, and maintained financial reports
• Directed digital marketing efforts including website updates and branded materials
• Supervised a team of five employees and oversaw seamless office relocation and data migration
• Maintained legal calendars, processed insurance claims, and drafted court documents
• Key Achievement: Assisted in settlements ranging from $5,000 to $80,000 per client

Community Manager at Carr Workplaces (2022-01 – 2022-04)

• Monitored team productivity and provided constructive feedback to boost efficiency
• Drafted legal documents and maintained case communication with clients
• Performed security checks and witnessed client signings for legal documentation
• Key Achievement: Implemented a mail forwarding system for over 50 virtual clients

Office Assistant / Customer Service at EAA Inc (2014-07 – 2021-11)

• Managed order intake and complaint resolution across departments
• Supported sales, product, and logistics teams to ensure customer satisfaction
• Planned inventory levels and ensured confidentiality for clients within the CIA campus
• Key Achievement: Boosted foot traffic and sales of up to $50,000/month through off-site veteran-focused events

Certification in Paralegal – James Madison University