Nicholas Jordan

Highly-motivated college student seeking part time employment opportunity. Flexible team player with a strong work ethic, adaptability and exceptional interpersonal skills. Detail oriented and adept at learning new processes quickly.

Technology PC Network Intern - Bibb County Board of Education - Macon, GA

(2023-05 - 2024-08)

• Assisted technicians with technical support inquiries, troubleshooting hardware and software issues.
• Developed customer service skills to effectively communicate with district personnel over the phone and through email.
• Provided assistance in setting up new computers, printers, and other IT-related equipment.
• Installed applications on school district computers according to company standards.
• Performed daily system checks to ensure optimal performance of all computer systems.
• Tested application compatibility with various operating systems prior to installation on client machines.
• Upgraded existing hardware components as needed.
• Managed inventory of IT equipment and supplies.
• Conducted regular maintenance tasks such as virus scans.
• Backed up data on regular basis and consistently updated disaster recovery procedures to prepare for security incidents.

High School Diploma - First Presbyterian Day School (2021-05)

Information Technology - Middle Georgia State University (2022-08)