Nick Lombardi

Results-oriented and customer-focused professional with a solid background in management, field technician expertise, and a passion for delivering exceptional service. Known for excelling in problem-solving, collaboration, and exceeding sales goals. Proven track record in leadership, sales, and achieving top performance in a competitive environment.

Strong interpersonal skills enable me to build lasting relationships with clients and colleagues. I am eager to leverage my skills and knowledge to contribute to the success of the organization, while continuing to grow and learn. Committed to going above and beyond to ensure customer satisfaction and achieve positive results.

A strategic thinker with a drive for success, I am ready to bring my sales acumen and goal-oriented approach to help drive leadership and exceed targets for your company.

Lead Sales Technician at Sprint Wireless (2015-02 – 2020-09)

As a Sprint Wireless Lead Sales Technician, I was responsible for overseeing the sales team in achieving and exceeding sales targets. I provided guidance and support to team members, ensuring they had the knowledge and tools necessary to effectively promote and sell Sprint products and services. In addition, I was actively involved in customer interactions, assisting with their inquiries, resolving issues, and ensuring a positive shopping experience.

I also played a key role in training new team members and keeping the team motivated and focused on delivering exceptional customer service. My strong communication skills, leadership abilities, and in-depth knowledge of Sprint products made me an invaluable asset to the sales team.

Sales Technician at Verizon Wireless (2020-09 – 2021-09)

As a Verizon Wireless top sales technician, I was responsible for providing exceptional customer service and driving sales by demonstrating in-depth knowledge of products and services. I consistently met and exceeded sales targets through effective communication and product presentations. I actively engaged with customers to understand their needs and recommend the best solutions to meet those needs.

I played a key role in maintaining a positive and professional store environment while building strong relationships with customers to ensure their satisfaction. Additionally, I kept up to date with the latest technology trends and product knowledge to better assist customers in making informed purchase decisions.

Management Associate at Hertz (2021-09 – 2023-12)

As a Management Associate at Hertz, I was responsible for overseeing the operations and logistics of the branch. I served as the primary point of contact for all dealerships and body shops in the area, ensuring smooth communication and efficient coordination. My duties included managing inventory levels, coordinating vehicle inspections and maintenance, and handling customer inquiries and concerns promptly and professionally.

I also played a key role in implementing cost-saving measures and streamlining processes to improve overall branch efficiency. My strong communication skills and attention to detail were instrumental in ensuring seamless operations and maintaining positive relationships with our partners in the automotive industry.

Medical Records Clerk at Centurion (2023-12 – 2024-11)

As a Medical Records Clerk at the Florida Department of Corrections, Marion Workcamp (FDOC), I am responsible for maintaining accurate and up-to-date medical records for all inmates. My duties include organizing and filing medical documents, retrieving files for medical staff as needed, and ensuring compliance with confidentiality regulations. I also assist in coding and indexing medical records for easy retrieval and analysis.

With a strong attention to detail and organizational skills, I strive to provide efficient and reliable medical record management services. My role is crucial in supporting the healthcare team in delivering high-quality care to inmates within the correctional facility.

Administrative Assistant at Centurion (2024-11 – 2025-10)

As Administrative Assistant at the Florida Department of Corrections, Florida Women's Reception Center (FDOC), I am responsible for keeping, maintaining, and organizing all files and important paperwork.

• Employee onboarding beginning to end, including I-9, verification of employment, Level 1 and 2 clearances
• Give all tours of the facility
• Keep all personnel files for employees up to date
• Keep eyes on payroll daily ensuring everyone is keeping up with time punches and PDO requests
• Oversee warehouse rotations making sure all supply orders are picked up and properly stocked
• Make sure all necessary items are gathered for all Auditing bodies including ACA, OHS, CMA, etc.
• Make sure all nursing staff have proper credentialing done and update periodically
• Keep up with all nursing staff licensing
• Take care of any maintenance work orders that may need to be submitted
• Upload and submit all shipment receipts
• Receive and process inmate requests and grievances
• Make sure all staff are up to date on all training and continued education

Regional Medical Records at Centurion (2025-10 – Present)

As a regional medical records clerk, I am responsible for performing administrative duties and supporting program and staff needs.

• Routine clerical and administrative functions like drafting correspondence
• Scheduling appointments (internally and for off-site patient appointments)
• Organizing and maintaining paper and electronic files
• Creating various spreadsheets and reports
• Working with patient consults
• Auditing consults and grievance logs/ roll-up reports
• Working extensively with Microsoft office applications including Word, Excel, and Access

– Universal Technical Institute (UTI) (2014-09-26)

– Forest High School (2019-06)