Nickson Imbali

Results-driven and highly skilled ICT Technician with hands-on experience in network administration, hardware troubleshooting, and technical user support. Driven by a mission to leverage cutting-edge technology to optimize institutional operations, maximize system efficiency, and support digital transformation initiatives. A collaborative leader and effective communicator dedicated to delivering top-tier technical solutions and fostering innovation.

ICT Technician - Cyber - Vihiga

(2026-04)

• Network Administration: Manage local area network (LAN) setups, configure routers, and promptly troubleshoot internet connectivity issues to ensure zero downtime.
• System Maintenance: Perform routine hardware diagnostics, software installations, OS updates, and preventative maintenance on client workstations.
• Technical Support: Provide efficient customer troubleshooting for software glitches, peripheral devices, and data recovery requests.

ICT Technician (Industrial Attachment) - Magui Secondary School - Vihiga

(2024-08 - 2025-10)

• Infrastructure Support: Maintained the institution's computer laboratory hardware, ensuring all systems were functional for student and staff use.
• User Training: Guided students and teaching staff on utilizing digital learning management systems and basic software applications.
• Administrative Assistance: Supported school administrative staff with data entry, report generation, and basic school database management.

Diploma in ICT (Level 6) - ICT - Ollessos National Polytechnic (2024-01 - 2026-04)

Kenya Certificate of Secondary Education (KCSE) - Kivaywa Boys High School (2019-01 - 2022-11)

Kenya Certificate of Primary Education (KCPE) - Visiru Primary School (2010-01 - 2018-11)