
Bilingual social impact professional with a Master’s in Social Management (Colombia) and a 2025 Human Services Certificate (Dallas College, 4.0 GPA)
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Bilingual social impact professional with a Master's in Social Management (Colombia) and a 2025 Human Services Certificate (Dallas College, 4.0 GPA). Hands-on experience in restorative justice, youth reintegration, case management, and trauma-informed interventions across educational, municipal, and nonprofit settings. Direct work with families, youth on parole, and immigrant communities – including client intake, psychosocial assessment, individualized service plans, crisis de-escalation, and resource navigation.
Supported student mental-health triage at Dallas College CAPS (HIPAA/FERPA compliance, bilingual outreach). Currently serving as a Handshake AI Fellow, evaluating AI-generated content for cultural and linguistic accuracy – a unique asset for program evaluation and culturally responsive service delivery. Seeking roles in program coordination, case management, or family advocacy that serve Latino and immigrant communities in Puerto Rico.
Handshake AI Fellow at Project Hedgehog (2026-02 – Present)
Evaluating AI-generated responses against quality rubrics with direct transferability to grant-funded program evaluation and culturally responsive service delivery.
Clinical Support Intern at Dallas College CAPS (2025-01 – 2025-12)
Provided bilingual triage and wellness outreach for diverse student body, maintaining high-confidentiality caseloads while achieving 4.0 GPA.
Social Manager at Agrupación FE – Diseña Tu Futuro Sin Miedo (2019-01 – 2022-12)
Managed a grant-funded program ($25M COP / $7,000 USD) that received the highest score among 100+ proposals. Led multidisciplinary team serving 15 adolescents under ICBF protection with performance-based methodology.
Youth Social Inclusion at Bogotá Secretary of Social Integration – Centro Forjar Suba (2017-01 – 2020-12)
Business administration specialist on multidisciplinary team delivering restorative interventions to 70+ youth on non-custodial sanctions. Managed 20+ youth-led entrepreneurship initiatives and facilitated job-readiness training.
English Second Language (ESL) Teacher at American School Way (2021-01 – 2022-12)
Designed and delivered virtual English masterclasses and workshops, creating personalized learning tracks to accelerate language acquisition.
Human Services Certificate (Honors) in Human Services – Dallas College (2024-01 – 2025-05)
Master of Science in Social Management in Social Management – UNIMINUTO (2018-01 – 2020-12)
Bachelor of Business Administration in Business Administration – Universidad Sergio Arboleda (2005-01 – 2009-12)