Nicole Carney

EDDA with 15 years experience and 3 years of practice manager experience

EDDA Dental Assistant at Dental Care at Cedar Crossing (2024-02 – Present)

• digital and film dental x-rays to aid in diagnosis and treatment planning
• Performed routine dental tasks such as taking impressions, applying sealants, and polishing teeth
• Placing multiple surface composite fillings
• Supported dentists in crowns, extractions and root canals
• Assist with implant placement, bone grafts, and restoring implants with crowns
• Aided in the fabrication and adjustment of dental prosthetics such as dentures, bridges, or orthodontic appliances
• Help with inventory
• Assisted with taking impressions or scanning with itero for crowns, bridges, or other restorative procedures
• Pouring models, trimming trays
• Invisalign attachment placement, and delivery of trays and assisting with IPR

Operational Leader at DENTALWORKS (2021-10 – 2024-02)

• Answering phones at front desk, scheduling patients and collecting insurance information
• Financially arrange patient's treatment plan
• Working in a fast paced environment
• Collecting payments and verifying insurances
• Handling patient experiences and issues
• Filling out monthly, weekly, and daily reports using excel spreadsheets and BI reports
• Filing claims and submitting documentation for open claims
• Hiring employees and handling the interview process
• Training new hires front and clinical
• Ordering and maintaining supplies for the whole office
• Corrective action and improvement plans for employees
• Explaining and offering Care credit and other financing and discount plan information to patients
• Processing refunds to insurance and patients
• Pay roll and pto approval
• Orthodontic treatment planning and financially arranging
• Working claims and following up with insurance companies
• Experience with Dentrix and Denticon
• Kasper reports
• escribe
• maintaining the office and initial repairs and up keep

EDDA Dental Assistant at Dental Works (2011-05 – 2021-10)

• Denture adjustments
• Composite filling placement and adjustments
• Extractions
• Root canals
• Core and crown, fabricated temporary crowns
• Impressions, stone pour up, and trimming
• X-ray and processing with film X-rays
• Bone grafts
• Treatment presenting and financial arrangements
• Coronal polishing
• Sealants

Certified in Coronal Polishing – University of Louisville (2013-08 – 2013-09)

Certified EDDA in Dental Assisting – University of Louisville (2012)

Dental Assisting – ATA technical college (2010-02 – 2011-05)