Nicole Higueras

Organized and detail-oriented administrative professional with experience supporting mortgage operations, managing client communications, coordinating documentation, and maintaining organized workflows. Recognized for reliability, professionalism, and the ability to adapt quickly in fast-paced environments. Currently pursuing a Business Administration degree while building expertise in executive and administrative support.

Administrative / Mortgage Support at United One Mortgage (2025-01 – Present)

• Coordinate loan documentation and client communications.
• Maintain organized digital files and assist with loan processing.
• Schedule appointments and support daily office operations.
• Work with internal teams to keep transactions moving efficiently.

Sales Consultant at Ford Dealership (2024-01 – 2025-01)

• Assisted customers throughout the purchasing process.
• Managed CRM records, appointments, and follow-up communication.
• Balanced customer service with administrative responsibilities.

Loan Officer Assistant / Administrative Assistant at Mortgage One Solution (2022-07 – 2024-01)

• Supported loan officers through all stages of the mortgage process.
• Collected, reviewed, and organized borrower documentation.
• Communicated with clients, title companies, and third parties.
• Maintained accurate records and coordinated multiple active files simultaneously.

Business Administration in Business Administration – Northern Virginia Community College (NOVA)