Nicole Horunzhy

Client relations professional with over three years of experience across residential leasing, luxury events, wellness consulting, and private personal assistance. Led a team of five leasing agents to a 15% increase in occupancy at a 300-unit residential property, delivered luxury event service at more than 50 private and corporate events, and currently manages billing, insurance, and royalty administration for a private fine arts dealer. Recognized for building trust quickly, communicating clearly, and maintaining composure under pressure.

Bilingual in English and Russian.

Consumer Relations Associate at 7 Leaf Clover Wellness (2026-03 – Present)

• Meet individually with clients to assess their needs and recommend products suited to their goals.
• Explain product details and safe usage thoroughly and clearly, building client confidence and trust.
• Maintain accurate inventory and point-of-sale records in full compliance with state regulations.

Personal Assistant to Fine Arts Dealer (2026-02 – Present)

• Manage daily administrative operations for a private art dealer, including bill payments, correspondence, and scheduling.
• Track and reconcile insurance payments and royalty accounts, maintaining accurate, up-to-date records.
• Coordinate directly with vendors and clients on time-sensitive and confidential matters.

Sales Team Lead at Carlo, Inc. – Parkview Apartments (2025-02 – 2026-02)

• Oversaw daily leasing operations, from prospect tours through application processing and lease signing.
• Analyzed CRM data and local market trends to sharpen outreach strategy and shorten the sales cycle.
• Mentored team members in consultative closing techniques and tenant retention practices.

Luxury Event Server & Bartender at LULU (2025-04 – 2026-02)

• Delivered food and beverage service at private and corporate events for an upscale clientele.
• Managed bar operations independently during high-volume shifts, maintaining efficiency and attentive service.
• Collaborated closely with kitchen and event staff to ensure seamless service execution.

Private Childcare Provider (2022-12 – 2025-03)

• Picked children up from school and maintained a consistent, reliable daily routine.
• Planned outdoor activities and enrichment games to keep children active and engaged after school.
• Prepared meals and snacks, accommodating each child's preferences and dietary needs.
• Built trusted, dependable relationships with each family through consistent, reliable care.

B.A. in Communication Studies, Minor in Marketing – California State University, Northridge

A.A. in Liberal Arts – Santa Monica College