Cardiac Monitor Technician (CNA III - Cardiac Secretary) at Manchester Memorial Hospital | Hartford Health Care (2025-11 – Present)
- Monitoring up to 50 inpatient telemetry patients and 24 Emergency Department monitors simultaneously. Prepare telemetry equipment for new admissions while maintaining accurate Epic documentation.
- Provide rhythm strips to nursing staff at the beginning of each shift as clinically indicated.
- Prepare, assign, troubleshoot and discontinue telemetry monitors for admissions, transfers and discharges.
- Coordinate emergency pages, Rapid Response Notifications, and urgent provider communication.
- Maintain accurate documentation using Epic while ensuring continuous cardiac monitoring and patient safety.
- Support unit operations by managing telephone communications, coordinating patient information, and assisting with administration workflows.
CNA III (CNA / Cardiac Secretary) at Manchester Hospital | ECHN (2023-10 – 2025-11)
- Delivered compassionate direct patient care, including bathing, feeding, mobility assistance, vital signs, and activities of daily living.
- Maintained accurate patient records, admissions, discharges, physician orders, and unit documentation.
- Assisted physicians and nursing staff by coordinating patient flow, preparing documentation, and supporting daily unit operations.
- Monitored patient status, communicated significant changes promptly, and assisted during emergency situations.
- Managed the ICU patient tracking board to ensure accurate, real time patient information.
- Served as a communication liaison between healthcare providers, ancillary departments, patients and families.
- Utilized electronic system to document patient information while maintaining HIPPA compliance and regulatory standards.
Certified Nursing Assistant at Coventry Public Schools (2021-10 – 2023-10)
- Individualized student care: Provided one-to-one support for a student with special healthcare and developmental needs, assisting with activities of daily living, mobility, feeding, and personal care while promoting independence and dignity.
- Educational & Behavioral Support: Collaborated with teachers and support staff to facilitate classroom participation, adapt activities to the student's abilities, and encourage academic and social development.
- Interdisciplinary Collaboration: Worked closely with special education teachers, therapists, school nurses, and families to implement individualized education and healthcare plans (IEPs) while maintaining consistent communication regarding student progress.
- Documentation & Compliance: Maintained accurate documentation of daily care, behavioral observations, and student progress while ensuring compliance with school policies, healthcare protocols, and confidentiality standards.
- Safety & Student Advocacy: Monitored the student's health and safety throughout the school day, responding appropriately to changing needs and advocating for an inclusive, supportive learning environment.
Support Coordinator at Horizons Inc. (2018-12 – 2021-10)
- Leadership & Staff Management: Supervised approximately 20 direct support professionals, providing scheduling, coaching, performance feedback, and disciplinary action while maintaining compliance with agency policies and quality care standards.
- Program & Case Coordination: Managed care for three individuals with developmental disabilities, coordinating medical appointments, annual planning meetings, behavioral support plans, and services with DDS, families, and interdisciplinary teams.
- Financial & Budget Management: Oversaw individual and household budgets, processed bill payments, managed purchasing, and ensured responsible stewardship of financial resources.
- Behavioral Crisis Response: Served on the agency's Behavioral Response Team (BRT), responding to behavioral crises at multiple residential locations and assisting staff with de-escalation and intervention strategies.
- Regulatory Compliance & Documentation: Ensured documentation met DDS and agency requirements, maintained accurate records, monitored medication administration, and prepared for audits and annual reviews.
- Operations Management: Directed daily residential operations, including staffing, transportation, appointments, meal planning, household maintenance, and vendor coordination to ensure a safe and supportive living environment.
- Interdisciplinary Collaboration: Partnered with directors, coordinators, healthcare providers, families, and community agencies to develop individualized support plans and improve quality of care.
