Member Experience Associate - Retro Fitness of Pearl River - Pearl River, NY
(2025-10)
- Greet and check in members promptly and warmly
- Resolve member questions and concerns effectively and professionally
- Assist with membership sales and retention efforts
- Follow up with prospective members to encourage club enrollment
- Promote and sell in-store merchandise, including Retro Smoothies, cooler drinks, and pro shop items
- Maintain a clean, safe, and welcoming club environment for all members and staff
- Adhere to all company policies and procedures
Food Service Worker - Pearl River School District - Pearl River, NY
(2025-09)
- Prepared and served food and beverages to customers in a timely and efficient manner
- Followed proper food handling procedures to ensure safety and quality of products
- Assisted with inventory management by monitoring stock levels, rotating products, and restocking supplies as needed
- Operated cash registers accurately for order processing and payment transactions
- Adhered to company policies regarding portion control, presentation, and recipe adherence
- Managed multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment
- Collaborated with kitchen staff to coordinate timing of food orders for optimal efficiency during peak hours
- Managed cash transactions accurately, including processing payments and providing change
- Adhered to food safety regulations by monitoring temperatures of refrigerators, freezers, and food storage areas
- Implemented strategies to improve efficiency in food preparation without compromising quality standards
- Assisted in maintaining accurate records of inventory levels for efficient ordering processes
- Maintained a positive attitude during challenging situations while delivering exceptional customer service
Food and Beverage Associate - The Thayer Hotel - West Point, NY
(2024-11 - 2025-07)
- Set up coffee station and server stations every AM
- Served food and beverages to the highest standard
- Maintained work area and kept all surfaces cleaned and sanitized
- Maintained opening and closing check lists
- Kept server areas clean and stocked to increase efficiency while working tables
- Folded napkins and prepared silverware to provide adequate supply for server station
- Used cash registers and credit card machines to cash out customers
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
Exhibitor Services Manager - Expo Event Services - New York, NY
(2022-04 - 2024-06)
- Managed day-to-day department operations with effective workflow coordination
- Assisted operations manager with planning of routine operations and special projects
- Provided administrative support with accurate document preparation and data entry
- Collaborated with other departments to foster smooth operation of daily processes
- Promptly addressed customer inquiries and complaints to foster swift resolution
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Proofread and edited documents for accuracy and grammar
- Responded to customer requests for products, services, and company information
- Negotiated contracts with vendors and suppliers to obtain best rates and services
Home Health Aide - PRIVATE - New York, NY
(2021-01 - 2022-03)
- Traveled to clients' home to complete healthcare services and promote continuity of care
- Provided mobility assistance such as walking and regular exercising
- Supervised daily activities
- Assisted patients with dressing, grooming and feeding needs
- Reported unusual or urgent circumstances in patients' condition immediately to patients family
- Provided cleaning services to the patients home involving mopping, sweeping, wiping down and also laundry
Food and Beverage Assistant - Galmont Hotel & Spa - Galway, IE
(2020-02 - 2020-12)
- Served food and beverages to the highest standard
- Maintained work area and kept all surfaces cleaned and sanitized
- Maintained opening and closing check lists
- Refilled condiments on each table between guests or during slow periods
- Kept server areas clean and stocked to increase efficiency while working tables
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Used cash registers and credit card machines to cash out customers
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
General Operator - Western Brand LTD - Mayo, IE
(2018-05 - 2019-09)
- Packaged and attached labeling to various chicken selections
- Packed chicken into plastic packaging and weighed on scale for pricing
- Cut chicken products with slicing equipment according to size specifications needed
- Sanitized surfaces to maintain cleanliness of food service area
- Pre-made boxes for shipments
Leisure Centre Receptionist - Maldron Hotel Oranmore - Galway, County Galway, IE
(2017-06 - 2017-12)
- Vacuumed, dusted and maintained common areas, including hallways and waiting areas at elevators
- Maintained linen cart so that it was neat and organized
- Managed pool and facility hygiene, equipment upkeep, pump operation and chemical levels
- Checked and corrected pool water levels
- Maintained pool surrounding areas in neat and clean fashion
- Demonstrated to customers proper methods for operating equipment
- Answered phone calls and emails
- Curtesy calls to all new and old members
- Interacted with all members throughout the day
