Nicole R. Rupsingh

Detail-oriented Sterile Processing Technician with hands-on clinical experience in decontamination, high-level disinfection (HLD), instrument assembly, and steam sterilization within a Northwell Health SPD facility. Trained in AAMI and CDC infection control guidelines with 370+ documented externship hours. Adept at supporting surgical teams through accurate case cart assembly, sterilization cycle monitoring, and documentation.

Background in healthcare administration reinforces strong patient safety awareness and interdepartmental communication.

Sterile Processing Technician Extern - Northwell Health - Bethpage, NY

(2024-01 - 2024-12)

• Performed decontamination and disinfection of surgical instruments following AAMI and CDC infection control standards in a high-volume SPD department
• Operated steam sterilizers and monitored sterilization cycles using biological and chemical indicators to verify cycle efficacy and patient safety compliance
• Inspected, assembled, and packaged surgical instrument trays; verified instrument counts and flagged damaged or missing items prior to tray release
• Assembled case carts for scheduled surgical procedures, ensuring correct instrumentation and sterile supply availability for OR teams
• Maintained accurate documentation and tracking records for sterilization loads, loaner instrumentation, and instrument chain of custody
• Applied high-level disinfection (HLD) protocols for heat-sensitive scopes and flexible endoscopes
• Adhered to standard and transmission-based precautions, PPE compliance, and SPD department safety protocols throughout all decontamination and sterilization activities

Medical Administrative Specialist - New York Cardiology Associates - New York, NY

(2022-07 - 2025-11)

• Scheduled and coordinated patient appointments and radiology referrals, ensuring accurate patient flow and timely care delivery
• Verified insurance eligibility and communicated effectively with patients to support administrative and clinical operations
• Provided high-quality patient-facing service in a fast-paced cardiology environment, demonstrating professionalism and attention to detail

Medical Office Assistant - Center for Women and Family Health - Queens, NY

(2018-01 - 2019-06)

• Assisted Nephrology and Internal Medicine departments with appointment scheduling, insurance verification, and patient intake workflows
• Greeted patients and managed front-desk operations in a clinical setting

Sales Associate - Kohl's - Long Island, NY

(2013-08 - 2018-07)

• Processed high-volume daily transactions; handled up to $1,000 in cash and card sales with accuracy and accountability
• Delivered consistent customer service and supported inventory management and team operations

Certificate - Medical Office Assistant - Queensborough Community College, City University of New York (2018-06)