Nicole Taha

Detail-oriented Administrative Assistant and Patient Care Coordinator with experience in medical offices, plastic surgery, and aesthetic practices. Skilled in patient scheduling, front desk operations, medical records, and patient communication. Known for professionalism, discretion, and compassionate patient care in fast-paced healthcare environments.

Patient Care Coordinator / Medical Assistant at Taban MD – OculoFacial Plastic Surgery (2023-01 – 2025-06)

• Welcomed guests and provided friendly, professional front desk assistance
• Managed incoming phone calls, emails, and general guest inquiries
• Assisted guests with check-ins, check-outs, and other service needs
• Addressed guest concerns and resolved complaints in a professional manner
• Handled daily administrative tasks, including emails, faxes, correspondence, and package deliveries
• Maintained an organized front desk while providing excellent customer service

Patient Care Coordinator at Barrett Plastic Surgery (2021-01 – 2023-01)

• Coordinated patient consultations, surgical scheduling, procedures, and follow-up appointments
• Managed patient intake, pre-screenings, and collection of required medical information
• Maintained patient records, documentation, scanning, and data entry using NexTech EMR
• Provided procedure information, patient education, and follow-up communication
• Served as a liaison between patients, providers, and clinical staff to ensure seamless coordination of care