Nikhil Vangamudi

Enterprise application and web systems professional with 5 years of combined experience across higher education IT, application support, web development, cloud-supported systems, SQL databases, workflow administration, technical documentation, and stakeholder support. Experienced supporting business-critical platforms involving user roles, permissions, authentication, data corrections, content workflows, certificates, forms, reporting needs, and operational troubleshooting. Hands-on with SQL, MySQL, MariaDB, PHP, Python, JavaScript, REST APIs, JSON, XML, Git, GitHub Actions, AWS, Linux, Apache, Drupal, WordPress, D2L Brightspace, and technical documentation.

Strong foundation in application support, data validation, workflow improvement, system testing, issue resolution, user training, and translating business requirements into reliable technical solutions. Interested in applying enterprise application support and database development experience to Oracle Fusion, WMS, reporting, integrations, and business process automation.

Graduate Assistant, Web and Learning Systems - EASTERN ILLINOIS UNIVERSITY, SCHOOL OF EXTENDED LEARNING - Charleston, IL

(2024-08 - 2026-06)

Administered and enhanced a public-facing PHP and MySQL training platform and D2L Brightspace workflows supporting registration, authentication, course access, certificates, content delivery, account management, and external learner support. Supported enterprise-style application workflows involving users, roles, permissions, enrollments, awards, certificates, data corrections, content publishing, and access troubleshooting.

• Managed technical support requests from intake through resolution by gathering requirements, prioritizing work, testing fixes, documenting root causes, communicating status, and coordinating escalations.
• Used PHP, SQL, and Python-based workflows to reduce repetitive processing, improve data accuracy, and support reliable platform operations.
• Investigated issues across application behavior, database records, user permissions, content configuration, system logs, and support tickets.
• Published and maintained responsive web content across custom, Drupal, and WordPress environments, including navigation, page structure, forms, and digital assets.
• Supported Linux, Apache, MySQL, DNS, application logs, backups, HTTPS, access controls, vulnerability remediation, and recovery procedures.
• Applied HTML, CSS, JavaScript, PHP, accessibility, editorial, and brand standards to improve usability and consistency across user-facing systems.
• Used Google Analytics 4 and Google Search Console insights to guide content, usability, and performance improvements.
• Created SOPs, knowledge articles, release notes, and training materials for nontechnical staff and content contributors.
• Communicated technical issues and solutions clearly to staff, external learners, and university stakeholders.

AWS Cloud and Web Development Intern - TECH MAHINDRA SMART ACADEMY - Remote

(2023-12 - 2024-03)

Built and supported AWS EC2-hosted LAMP applications using Linux, Apache, PHP, and MySQL. Configured IAM, security groups, DNS, monitoring, and deployment documentation to support reliable and secure cloud-based web operations.

• Automated server provisioning and repeatable administration tasks with Python and Bash, reducing manual setup effort by 25%.
• Performed functional, performance, security, and cross-browser testing for web applications.
• Documented defects, implemented fixes, and supported Git-based release workflows.
• Prepared deployment and configuration documentation to support repeatable setup, troubleshooting, and knowledge transfer.

Web and Python Development Intern - SLASHMARK LABS - Remote

(2023-06 - 2023-11)

Developed customer-facing PHP and MySQL applications with responsive HTML, CSS, and JavaScript interfaces. Implemented secure authentication, session management, role-based access, and input validation to improve application reliability and security.

• Improved application load performance by 20% through SQL query tuning, backend optimization, asset compression, and structured testing.
• Used Git, GitHub, code reviews, issue tracking, and Agile practices to deliver enhancements, troubleshoot defects, and maintain technical documentation.
• Supported backend improvements involving database queries, validation logic, user-facing workflow reliability, and application issue resolution.

Lab Assistant, Computer Networks and Systems - VIGNAN INSTITUTE OF INFORMATION TECHNOLOGY - India

(2021-05 - 2024-05)

Supported faculty and students in 20+ hands-on labs covering Linux and Windows systems, web servers, TCP/IP, DNS, databases, and networked applications.

• Diagnosed access, connectivity, server, database, and application issues while maintaining lab documentation and configuration guides.
• Created step-by-step technical guides and demonstrated troubleshooting methods to users with different technical backgrounds.
• Helped students understand system administration, network connectivity, database connectivity, web servers, and practical troubleshooting workflows.

Master of Science - Cybersecurity - EASTERN ILLINOIS UNIVERSITY (2026)