Nikki Maclin

Inventoried and ordered all cleaning supplies, linen and equipment adhering to brand standards Created daily housekeeper assignments, routines and conduct quality inspections Oversaw daily cleanliness and communication of preventative maintenance of rooms and property

Housekeeping Manager - Hampton by Hilton - Memphis, TN

(2023-01 - 2025-12)

• Inventoried and ordered all cleaning supplies, linen and equipment adhering to brand standards
• Created daily housekeeper assignments, routines and conduct quality inspections
• Oversaw daily cleanliness and communication of preventative maintenance of rooms and property
• Trained and scheduled all employees in department
• Enforced health and safety and sanitation guidelines
• Addressed all guest complaints, and fulfill special requests

Housekeeping Supervisor - Hampton by Hilton - Memphis, TN

(2021-08 - 2023-12)

• Inspected rooms, common areas and hotel facilities
• Acted as liaison for department in department head's absence
• Performed physical cleaning tasks and practices of guests rooms
• Practiced effective communication within other departments and staff

Laundry Attendant - Homewood Suites by Hilton - Memphis, TN

(2019-08 - 2021-08)

• Sorted and separated soiled and new linen
• Cleaned and distrubuted all carts and supplies for attendants
• Executed minor repairs on laundry equipment to ensure proper utilization

Room Attendant - Fedex Family House - Memphis, TN

(2012-07 - 2018-07)

• Sanitized high touch areas and surfaces
• Exercised high level attention to detail
• Reported lost and forgotten items
• Organized supplies needed to complete daily assignments

Manassas High School (2012-05) Memphis, TN