Nikola Vidic

Passionate and experienced barista and hospitality professional with a deep-rooted love for specialty coffee and cafe culture. Proven ability to maintain exceptional drink quality and extraction standards during intense, high-volume rushes (50+ drinks/hour) while providing warm, memorable customer service. Bringing a unique blend of technical coffee skills, strong inventory discipline, and a corporate background that translates to extreme reliability, professionalism, and team player mentality.

Eager to join a dedicated team, master the house style from the ground up, and commit long-term to supporting the shop's daily operations.

Lead Barista and Assistant GM - Patisserie Melanie - San Diego, CA

(2024-08 - 2025-10)

• Consistently prepared 50+ specialty espresso and tea beverages per hour during peak morning rushes while maintaining strict standards for milk texturing, espresso extraction, and presentation.
• Responsible for daily calibration ("dialing in") of espresso grinders to match temperature and humidity changes. Sourced new coffees, rotated seasonal ingredients, and developed creative beverage recipes paired with the pastry program.
• Managed weekly inventory for coffee beans, milks, syrups, and supplemental cafe supplies, ensuring zero stock-outs and minimizing waste.
• Assisted front-of-house staff with customer service training, helping to optimize speed-of-service and workflow efficiency behind the bar.

Hospitality Growth Consultant - Creme de la Creme - Naples, FL

(2024-08)

• Designed customer service and hospitality training modules focused on creating welcoming, repeatable guest experiences.
• Analyzed cafe-style service flows to help staff reduce ticket times and improve customer satisfaction.

Business Development Manager - Infiom - Hybrid - Los Angeles, CA

(2022-07 - 2024-08)

• Managed relations for a portfolio of over 50 clients, utilizing advanced organization, punctuality, and problem-solving skills that ensure smooth, professional day-to-day operations in a fast-paced environment.

Bachelor of Science - School of Computing and Information - University of Pittsburgh (2018)

Digital Marketing Certificate - Digital Marketing and Search Engine Optimization - Cornell University (2020)