Nikolaos Mastrokostas

Dynamic Area Coach with a proven track record at DRGmeats, excelling in operations management and staff training. Enhanced team performance through strategic initiatives, resulting in improved customer satisfaction. Skilled in data evaluation and fostering employee engagement, driving operational efficiency and compliance with safety standards.

Area Coach - DRGmeats - Kenai - Fairbanks

(2022-08)

• Oversaw daily operations, ensuring compliance with safety and quality standards.
• Implemented training programs for staff, enhancing team performance and service delivery.
• Analyzed operational data to identify trends and improve efficiency across locations.
• Developed strategic initiatives to boost sales and customer satisfaction levels.
• Coordinated inventory management, optimizing stock levels and reducing waste.
• Strengthened relationships with key partners, securing favorable terms for supply contracts and promotional activities.
• Ensured compliance with company policies and procedures, maintaining high standards of service quality across all locations.
• Fostered a positive work environment by promoting open communication and team collaboration.

General Manager - Paradisos Restaurant - Kenai, AK

(2018-02 - 2022-01)

General Manager - Papachinos Restaurant - Johannesburg, CA

(2011-10 - 2017-12)

Management And Economics - College of Athens Korelko