Director of Quality Management - PAM Rehabilitation Hospital of Humble - Humble, TX
(2024-07)
- Monitored compliance for assigned hospitals and reported directly to the Hospital CEO.
- Developed and maintained reporting systems to keep administration informed on compliance with guidelines, rules, regulations, and internal policies.
- Ensured knowledge of state, federal, and local regulations impacting hospital operations and accreditation requirements (e.g., TJC, CIHQ), facilitating readiness for inspections and surveys.
- Conducted on-site inspections with Safety Officers and Infection Control personnel to validate adherence to codes and standards.
- Coordinated the implementation of the hospital's performance improvement plan aligned with system-wide Quality Assurance and Performance Improvement (QAPI) initiatives.
- Collected, analyzed, and reported data on performance improvement for inpatient and outpatient facilities, identifying trends and making recommendations to enhance patient care.
- Chaired the hospital QAPI committee, ensuring all minutes and reports were accurately documented and distributed on time.
- Acted as a resource for QAPI teams and department managers, facilitating meetings and ensuring timely follow-ups on performance improvement processes.
Clinical Research Associate - PPD Themofisher Scientific
(2022-02 - 2024-07)
- Contributes to overall quality and operational excellence of clinical trial execution to ensure compliance with GCP.
- Ensures that studies are executed and delivered in accordance with study strategy, accordingly to pre-defined timelines and budget, keeping quality as priority.
- Able to independently lead basic, domestic studies using a CRO, or more complex international studies with oversight and assistance.
- Proactively support CTM in the execution of studies and stand in effectively for CTM when out of office. Also provides regular progress updates to the CTM as required.
- Supports CTM in the oversight of vendor management to ensure alignment on issues and mitigations.
- Ensures timely, effective communication with investigational sites, within study teams, with the company and as appropriate, with co-sponsor. Ensures investigational sites are managed from pre-study to close-out and archiving.
- Conducts technical and protocol training of investigational site and CRO personnel, as required.
- Supports CTM in performing site identification, site feasibility and site selection in collaboration with Medical Science.
- Assists in the preparation and management of regulatory and ethics applications for clinical research studies as required.
- Assists in the management of clinical trial activities to ensure compliance with the study protocol and overall clinical study objectives (e.g. review trip reports, etc.).
- Independently drafts and manages key study related documentation (e.g. ICF, pharmacy manual, monitoring plan, CRF completion guidelines) in accordance with protocol and other specifications.
- Co-monitors investigational study sites and assist with the oversight activities of the CRO and associated vendors to verify the study conduct is in compliance with the protocol, regulations and company SOPs/WIs.
- Assists with tracking study progress and maintaining study status updates (e.g., CTMS, IRB approvals, regulatory document collection etc.)
Senior Clinical Research Coordinator - TEXAS ONCOLOGY
(2018-12 - 2021-11)
- Coordinate communications between clinical trial sites and clinical field team, clinical project and operations team members, and vendors.
- Supervise specimen collection activities and create and maintain clinical trial start up documents.
- Randomization of potential patients for clinical trials, coordination of patient activities, and supervise preparation of orders by physicians to maintain protocol compliance.
- Supply chain Management within IRT; involving investigational drug distribution to trial sites, provide teaching regarding administration, and maintain investigational drug accountability.
- Provide support for the development, implementation, and maintenance of IRT per study requirements.
- Review patients for changes in condition, adverse events, concomitant medication use, protocol compliance, and response to drug study.
- Review protocol specific billing guides and submit billing information to appropriate personnel.
- Oversee subject recruitment and study enrollment to meet goals.
- Work with study team to determine effective strategies for promoting and recruiting research participants.
- Instrumental in handling, preparation, distribution, and tracking of clinical trial material.
Clinical Research Coordinator - MD ANDERSON CANCER CENTER
(2016-04 - 2018-11)
- Managed and coordinated leukemia protocols and documented protocol specific patient responses for entry into databases.
- Entered data into case report forms and maintained data for audits.
- Reviewed patient eligibility for potential studies and supported the PI in obtaining informed consent.
- Enrolled and tracked patients on study, monitored adverse events, and reported to the IRB.
- Collaborated with physicians, mid-level providers, and clinical staff to research, manage, and document patient care.
Senior Staff RN III/Unit Manager (RN, BSN) – Medical/Surgical - MEMORIAL HERMANN HOSPITAL
(2010-01 - 2023-11)
- Directed bedside nursing on 40-bed acute care inpatient unit delivering high-quality, compassionate, effective, and safe care for adult and gerontology patients. Conducted assessments of patients, families, and caretakers. Designed and implemented custom care plans focused on patients' physical, emotional, and cultural needs.
- Provided patients and families with education and guidance regarding disease processes and treatment plans, including understanding of medications, side effects, infection, safety precaution, and test results.
- Monitored patients for adverse reactions, notified teams of critical changes, escalated for higher level of care, and maintained accurate clinical documentation.
- Practiced a commitment to patient advocacy, developed and maintained patient relationships, and fostered a safe, trusting environment while encouraging patient and family participation.
- Managed staffing and maintained the budget for the unit.
- Care4 Super User: Provided implementation and user support for electronic Data capture (EDC) to nurses and doctors on the Medical Surgical Floors.
Registered Nurse (RN, BSN) – Medical/Surgical - OSCEOLA REGIONAL MEDICAL CENTER
(2008-08 - 2009-12)
- Maintained interdisciplinary team communication and collaboration to optimize patient satisfaction, outcomes, and continuity of care.
- Provided patients and families with education and guidance regarding disease processes and treatment plans, including understanding of medications, side effects, infection, safety precaution, and test results.
- Monitored patients for adverse reactions, notified teams of critical changes, escalated for higher level of care, and maintained accurate clinical documentation.
- Practiced a commitment to patient advocacy, developed and maintained patient relationships, and fostered a safe, trusting environment while encouraging patient and family participation.
