Nina Rhodes

Customer-focused service professional with experience supporting transportation services, office operations, and community engagement. Skilled in assisting clients, coordinating schedules, managing service requests, and maintaining organized records to support smooth daily operations. Known for delivering professional communication, dependable service, and positive customer experiences in fast-paced environments.

Background includes client support, administrative coordination, passenger assistance, and community service involvement. Completed medical assistant training with Basic Life Support knowledge, demonstrating strong attention to safety, reliability, and service to others.

Chauffeur at King Limousine (2022-03 – Present)

• Provide professional chauffeured transportation services ensuring safe, comfortable, and punctual travel for clients.
• Maintain high standards of customer service while assisting passengers with luggage, directions, and travel coordination.
• Communicate effectively with dispatch to confirm schedules, route adjustments, and client service requests.
• Conduct vehicle inspections to ensure operational safety and compliance with company standards.
• Maintain professional appearance and ensure a positive client experience throughout all transportation services.

Transportation Services / Bus Operator at RTD (2024-07 – 2025-02)

• Operate commercial transit vehicles along designated routes while maintaining strict adherence to safety regulations and transportation policies.
• Ensure punctual service delivery by following assigned schedules, route plans, and dispatch coordination procedures.
• Assist passengers with boarding, route information, and service inquiries while maintaining professional customer interaction.
• Conduct thorough pre-trip and post-trip vehicle inspections to verify vehicle safety, functionality, and regulatory compliance.
• Maintain accurate route documentation, incident reports, and operational logs according to company requirements.
• Respond effectively to passenger concerns and operational challenges while maintaining a calm and professional demeanor.
• Follow established safety procedures and emergency protocols to ensure passenger well-being at all times.

Inventory & Office Assistant at Carvana (2018-05 – 2021-12)

• Entered inventory data and tracked vehicle movements using internal systems accurately for operational efficiency daily.
• Scheduled pickup and delivery appointments between departments and customers ensuring timely completion of all tasks.
• Managed incoming phone calls, call routing, and general office communication to maintain smooth daily operations.
• Maintained accurate documentation and organized office records for staff access and operational workflow consistently.
• Assisted customers with scheduling inquiries and service updates to provide professional and timely customer support effectively.

High School Diploma – New Brunswick High School (1991)

CDL-A Training – All-State Career School (2021)