Lead Technical Program Manager - EyeMed Vision Care (Luxottica) - Fremont, CA
(2021-06)
Promoted from Software Developer (Jan 2017 – Jun 2021).
- Enterprise Modernization: Spearheaded a $32M enterprise-wide core platform migration from legacy AS400 to Facets for 92M+ members, managing end-to-end SDLC, cross-functional dependencies, and executive reporting.
- Automation RPA & ROI: Led cross-functional onshore/offshore teams in deploying UIPath RPA solutions for claims audits and Medicare processing, improving data accuracy by 12% and driving $28M+ in annual cost savings.
- AI & Developer Velocity: Accelerated legacy stack modernization by utilizing Claude AI and GitHub Copilot to lift-and-shift legacy .NET systems to Angular, reducing development cycles from months to weeks.
- AI Agents: Define AI use cases partnering with business units with clear scope/output, use case intake criteria, prioritization, value measurement dashboards.
- Generative AI Deployment: Integrated Gemini Enterprise AI agents into daily engineering workflows to automate test data generation and resolve production JIRA tickets faster.
- System Performance & Reliability: Directed an Agile/Scrum optimization program for core membership ingestion pipelines, increasing file processing speeds by 65% and reducing support tickets by 40%.
- Operational Monitoring: Engineered automated observability guardrails using Splunk alert triggers, eliminating manual weekend/holiday system checks and reducing MTTR for critical production issues.
- Stakeholder & Delivery Leadership: Translated high-level business vision into technical epics, system architecture specifications, and SOWs while managing vendor SLAs and leading daily scrums across engineering and QA.
Software Developer - EyeMed Vision Care (Luxottica) - Fremont, CA
(2014-06 - 2017-01)
- Architected and developed customer-facing web applications for member file approvals, successfully migrating core services from C# .NET desktop applications to Java web architectures.
- Led a team of software engineers in delivering feature enhancements, system fixes, and performance tuning across .NET and SQL Server stacks.
Technical Lead - TechSolve (Ohio NIST MEP) - Cincinnati, OH
(2012-05 - 2014-06)
- DoD Smart Manufacturing Initiative: Managed software delivery for a $12.5M Department of Defense initiative, directing the development of a Java-based real-time data aggregation pipeline using the MTConnect protocol.
- Cloud App Delivery: Delivered ShopViz, a cloud-based IoT application for small/medium manufacturers enabling 24/7 machine productivity tracking and operational telemetry.
- Edge Monitoring Systems: Designed and deployed MiniViz (Windows edge app) to capture real-time data streams, helping facility leadership identify operational bottlenecks and optimize machine efficiency.
Senior Software Engineer - PatientPoint
(2010-08 - 2012-05)
- Built web applications and real-time business intelligence reporting suites supporting customer management tools across 150K+ healthcare provider relationships.
Software Engineer - Global Quality Corporation
(2008-01 - 2010-09)
- Engineered web portals, SharePoint web parts, and automation utilities for enterprise clients in logistics, government, finance, and manufacturing.
Data Scientist / Research Assistant - Ohio Department of Transportation (ODOT)
(2005-09 - 2007-12)
- Developed a Gen AI stochastic Markov chain model evaluating 10+ years of historical inspection data to predict degradation rates across 45,000+ bridges, directly optimizing state budget allocation.
