Nisa :p

Motivated student Surgical Technology candidate with experience in customer service roles, skilled at supporting patients and teams with professionalism, empathy, and strong communication. Seeking an opportunity while in school to apply transferable skills, learn the healthcare environment, and grow through hands-on experience, teamwork, and continuous improvement.

bev cart/hostess - Luna by giada

(2024-12)

• Greet and seat guests promptly with a warm, professional demeanor, ensuring a welcoming first impression
• Manage reservations and walk-in guests efficiently using OpenTable to optimize seating flow
• Coordinate with servers and kitchen staff to maintain smooth service and reduce wait times
• Handle guest inquiries and resolve issues with professionalism and attention to detail
• Maintain cleanliness and organization of the front-of-house area, upholding brand standards
• Communicate effectively with team members during high-volume shifts to enhance service
• Handle complimentary alcoholic beverage cart, attend to guest, refill supplies as needed while providing excellent service barista - Starbucks

(2025-09)

• Prepared and served espresso-based beverages and handcrafted menu items to Starbucks quality standards
• Operated POS handled cash/card transactions, and balanced register accurately
• Maintained store cleanliness, restocked supplies, and followed food-safety procedures
• Delivered friendly, efficient customer service; resolved customer issues and promoted loyalty programs
• Trained new baristas on drink recipes, equipment uses, and company service standards

Surgical technology - gateway community college (2024-09)

bachelor of science - healthcare adminstration (2026-09)