Business Systems Analyst
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Dynamic and results-driven Business Systems Analyst with a master's in computer information systems and a proven track record of implementing digital solutions across healthcare supply chain, logistics, and IT domains. Skilled in bridging business needs with technical solutions, I bring hands-on experience of over 5 years in Warehouse Systems, RPA tools, Agile methodologies, and data analytics. Experienced in project & stakeholder management, process improvements and contributing to enterprise-wide improved efficiencies by leading projects, coordinating cross functionally, analyzing data, and partnering with vendors to deliver software solutions.
IS BUSINESS ANALYST - MEDLINE USA
(2022-04)
Organized & lead multiple stakeholder meetings & workshops to understand business pain points, requirements & provide high level recommendations & solutions through analytical & pragmatic problem-solving approaches. Partnered cross functionally with engineering, operations, logistics, IT (AI, Business Intelligence, Automation, SAP etc) to convert business needs into clear, actionable work items & solutions. Expertise in feasibility analysis, business requirements gathering & authoring BRDs (Business Requirements Documentation), Visio flowcharts to map as-is & to-be process flows &
requirements in an understandable format. Contribute to interface and process designs by collaborating with development teams (Onshore & offshore), solution architects through various warehouse process projects. Majorly worked on new warehouse & distribution center setups, including projects on ERP systems & warehouse process improvements through IT solutions. Conducted UAT & all testing (regression, smoke & functional) across environments, for stakeholder demo sessions & sign-off. Managed projects migrations & releases through change approval board tickets and meetings per scheduled windows. Supported bu
RPA ANALYST - JBS USA
(2020-05 - 2022-04)
Certified Automation Anywhere Business Analyst in A360 and version 11. Developed & authored multiple Process Design Documents (PDD's) for over 30+ bots & defined the configuration specifications and business analysis requirements. Involved in identifying key automation opportunities to enable savings of over $400k+ for the company across multiple departments such as Logistics, SAP, Account Services etc.
Experienced in performing feasibility & ROI analysis check for processes to determine automation scope by developing POC's (Proof of Code). Prepare and present project updates, facilitate meetings, manage action items, and monitor progress to ensure alignment with project objectives. Act as Liaison between technical teams and business leaders to ensure understanding of project objectives and outcomes.
Conducted knowledge transfer sessions to the team & business for effective maintenance of bots in the production. Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outlined the impacted processes and business requirements. Identified and documented best practices for ongoing
Master of Computer Information Systems - Computer Information Systems - College of Business, Colorado State University (2020-06)
Bachelor of Engineering - Information Technology - GITAM University, Hyderabad, India (2016-05)
