Noah D

With over 10 years in customer service, I am eager to bring my skillset to your organization. From client trust building and team management to cold calling and in-person sales, overcoming objections. I excel at solving problems and delivering results through clear communication and diligence.

Bilingual in Spanish and recognized with numerous awards and promotions for strong performance, I approach every role with humility and a commitment to learning. I am happy to discuss how I can support your team. Thank you for your consideration.

Authorized to work in the US for any employer

Insurance Broker - American Senior Benefits - Hurst, TX

(2026-07)

• Calling prospects/leads, setting appointments.
• Visiting with prospects, neutrally auditing their coverage against the market with the intention of helping them save money.
• Selling financial services such as life insurance, MAPDs, Medicare supplements, and ancillary products
• Within week of start date, 80% of office premium come from my appointments
• Building, maintaining, and supporting my own business block.

Service Technician - Alamo Pest and Termite - Fort Worth, TX

(2025-10 - 2026-07)

• Routinely inspecting residential and commercial properties and treating accordingly using either state registered pesticides or other safe but efficient measures.
• Managing route from day to day consisting of up to 18 stops.
• Identifying and solving pest issues on any given property.
• Providing high quality customer service in all weather indoor and outdoors.

Field Manager - EcoShield Pest Solutions - Dallas, TX

(2021-06 - 2025-10)

• Managed daily operations of pest control services, ensuring efficient and timely service delivery for both residential and commercial clients.
• Supervised and trained technicians, providing guidance and knowledge to ensure the consistent delivery of high-quality pest control services.
• Expert in pest control procedures, with extensive hands-on experience and deep knowledge of product usage, safety protocols, and various treatment methods.
• Ensured compliance with safety regulations and pest control best practices, minimizing risks and maximizing service effectiveness.
• Optimized route planning and scheduling to improve operational efficiency and client satisfaction.
• Maintained strong client relationships, handling inquiries and service concerns to ensure high retention and positive client experiences.
• Collaborated with sales teams, meeting and exceeding sales goals during peak seasons.
• Implemented process improvements, resulting in more efficient service delivery and improved team performance.
• Proactively solved operational challenges, ensuring smooth workflows even during periods of understaffing.
• Influencing new technicians benefits of career and ways to thrive in the business.
• Routinely conducted field and service ticket audits throughout the month.

General Manager - Burger Street - Hurst, TX

(2017-08 - 2021-06)

• Doubled revenue for 2 different stores in one year. 30-40k to 60-80k a month in sales in 1 year.
• In charge of hiring and termination.
• Expanded customer base through community outreach.
• Coached and led by example to ensure that our employees met standards in the workplace.
• Created weekly schedules via Excel.
• Tracked food cost, labor, payroll, inventory, maintenance, and other costs via Excel.
• Monitored monthly projections very closely and implemented practices that would result in exceeding them.

General Studies (GED) - Lamar High School (2011-08 - 2015-05)