Noah McCarty

Provide technical support to college staff in the use and operation of technical equipment. Diagnose and resolve advanced technical issues with media equipment. Install full audio-visual systems.

Multimedia Specialist at Yosemite Community College District (2022-08 – Present)

• Provide technical support to college staff in the use and operation of technical equipment.
• Diagnose and resolve advanced technical issues with media equipment.
• Install full audio-visual systems.
• Maintain existing technical equipment.
• Develop standardized procedures for completing classroom setups.
• Educate staff, students, and coworkers alike in new audio-visual technologies.
• Evaluate and design specific media set-ups based on needs.
• Repair existing and newly added multimedia systems.

Customer Experience Associate at Starship Technologies (2020-12 – 2022-06)

• Lead a team in daily operational tasks.
• Oversaw a navigational program for a fleet of robots.
• Navigated and fulfilled tasks given in a work order system within a timely manner.
• Communicated and collaborated with international teams.
• Created standard operating procedures for daily tasks.
• Developed a large-scale mapping program.
• Expanded service area to increase overall revenue.

Customer Service Associate at Cinemark (2018-04 – 2020-03)

• Directed incoming customers.
• Troubleshot POS systems.
• Gave clear and concise responses to customer questions.
• Demonstrated proper use and maintenance of all machinery.

Master of Business Administration – California State University East Bay (2022)

Bachelor of Science in Business Administration Entrepreneurship – California State University East Bay (2021)