Noah Nakahara
Housekeeping Lead / Personal Assistant
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About
Provide full-service laundry care including washing, drying, folding, steaming, and ironing for homeowners and guests, maintaining luxury-level garment standards. Manage all linens and bedding, including laundering towels, changing bed sheets, and ensuring all rooms are fully refreshed and guest-ready daily.
Perform detailed interior cleaning: dusting top-to-bottom, vacuuming carpets and rugs, and mopping all floors and surfaces. Maintain exterior areas by sweeping, mopping, and dusting lanais, walkways, and architectural features such as wood columns. Ensure the entire property is consistently maintained to a high standard of cleanliness, organization, and presentation.
Provide attentive pet care, including walking dogs and supervising activities such as swimming. Deliver exceptional guest service through clear, professional, and responsive communication with both guests and homeowners. Assist with food and beverage service, including delivering meals to rooms and setting up dining areas.
Respond quickly and efficiently to guest and homeowner requests, maintaining a high level of discretion and professionalism. Support daily household operations to ensure a seamless luxury experience for all residents and guests.
Experience
Housekeeping Lead / Personal Assistant - AZRAIN Housekeeping & Personal Assistant
(2023-01 - 2026-05)
Provide full-service laundry care including washing, drying, folding, steaming, and ironing for homeowners and guests, maintaining luxury-level garment standards. Manage all linens and bedding, including laundering towels, changing bed sheets, and ensuring all rooms are fully refreshed and guest-ready daily.
Perform detailed interior cleaning: dusting top-to-bottom, vacuuming carpets and rugs, and mopping all floors and surfaces. Maintain exterior areas by sweeping, mopping, and dusting lanais, walkways, and architectural features such as wood columns. Ensure the entire property is consistently maintained to a high standard of cleanliness, organization, and presentation. Provide attentive pet care, including walking dogs and supervising activities such as swimming. Deliver exceptional guest service through clear, professional, and responsive communication with both guests and homeowners. Assist with food and beverage service, including delivering meals to rooms and setting up dining areas. Respond quickly and efficiently to guest and homeowner requests, maintaining a high level of discretion and professionalism. Support daily household operations to ensure a seamless luxury experie
- Develop, implement, and maintain Standard Operating Procedures (SOPs), checklists, laundry manuals, and annual housekeeping plans.
- Oversee team scheduling, task delegation, and daily workflow to ensure efficiency and consistency.
- Conduct weekly one-on-one meetings with team members to review performance, provide feedback, and support individual goals.
- Lead by example, training and mentoring housekeeping staff to maintain high service standards.
- Perform routine property walkthroughs to identify maintenance needs and ensure the estate remains in excellent condition.
- Coordinate with maintenance and other departments to address repairs and property needs promptly.
- Participate in ongoing leadership and professional development training to enhance management and service skills.
- Manage wardrobe and closet organization, including outfit preparation, garment care, and inventory maintenance.
- Ensure all clothing and personal items are maintained in pristine condition, including steaming and proper storage.
- Monitor household inventory, track supplies, and check for expired or low-stock items.
- Coordinate and schedule guest services and appointments, including spa treatments, massages, and other personal services.
- Handle confidential information with discretion while supporting the personal needs of homeowners.
- Assist with event preparation and post-event cleanup when required.
- Maintain high attention to detail in all aspects of housekeeping, organization, and guest service.
Housekeeping / Inspector - Waikoloa Beach Marriott Resort & Spa
(2021-01 - 2023-01)
- Team Work
- Communications
- Cleaning toilets, bathrooms, floors and windows
- Sanitizing remotes, door handles and other fixtures
- Knowledge of cleaning products and chemicals
- Monitoring and adjusting heating and cooling systems
- Able to routinely lift housekeeping carts and 30 pounds of equipment and supplies
- Knowledgeable about a variety of housekeeping tools including floor polishers
- Deeping cleaning rooms such as polishing cromes, dusty high ceilings, scrubbing walls, getting rid of any stains in the room, shampooing carpets, cleaning A/C vents, wiping screen doors, and scrubbing lanai.
- Inspect vacant clean rooms and release to front desk as vacant ready
- Helping the maids if or when you are available
- Communicating to guests needs
Bell man - Hilton Waikoloa Village
(2024-07 - 2025-02)
- Help guests with luggages by taking from their car and assisting it to their assigned room.
- Help valet cars from the front of the hotel to the parking lot, to bring it back to the front of the hotel when needed.
- Pick up trash around the area when needed or see around the area of work.
- Lots of communicating with guests and the front desk.
- Communicate with uber, and or taxi when guests need a ride.
- Communicating with the front desk for checkout rooms if guests need any assistant with luggage etc.
Dispatcher - Security
(2020-02 - 2021-01)
- Dispatcher (answering phone calls and helping out customers walking into office)
- Customer service
- Team work (Helping out the teammates when they are struggling)
- Communication (communicating with employees over the radios)
Manager / Supervisor - Boyds Fish Market
(2019-08 - 2020-10)
- Manager
- Supervisor
- Help customers and workers
- Cook and clean
Office Assistant - Kapolei High School
(2018-06 - 2018-07)
- Organize papers
- Shredding papers
- Stapling papers / passing it out to classes
- Grabbing attendants
- Helping people with what they need
Education
Nanakuli High & Intermediate School (2016 - 2020-05)