Nohely Acevedo

Bilingual customer service professional with 6 + years of experience in high-volume environments. Skilled in patient and guest interaction, food service support, sanitation and safety standards, and order accuracy. Reliable, detail-oriented, and effective in fast-paced, team-based settings.

Operations & Sales Associate - Ralph Lauren - New York, NY

(2022-01 - 2025-04)

• Delivered refined, client‑focused service consistent with luxury brand expectations.
• Supported sales teams by maintaining impeccable product presentation and boutique standards.
• Built and nurtured client relationships through attentive service and brand knowledge.
• Assisted leadership with coaching, team motivation, and sales‑driving initiatives.
• Contributed to new business strategies and supported team adoption of updated processes.
• Demonstrated polished communication, professional demeanor, and strong attention to detail.

Operations Associate - Salvatore Ferragamo

(2020-10 - 2021-01)

• Executed stock operations including receiving, processing, and organizing merchandise.
• Managed ship‑from‑store and BOPIS orders with accuracy and efficiency.
• Supported inventory preparation and cycle counts to maintain stock integrity.
• Replenished the sales floor to ensure product availability and visual consistency.
• Contributed to operational excellence and supported overall boutique performance

High School Diploma - John V. Lindsay Wildcats Charter School (2015-01)