Hospitality Thought Leader
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Dynamic leader with over 22 years of experience in the hospitality industry, specializing in operations, communications, and strategic project management. Renowned for a Kaizen mindset and empathetic leadership, I have consistently elevated organizational performance through innovative solutions and forward-thinking strategies.
In my current role as Director of Communications and Projects at Id Est, I have overseen the launch of high-profile concepts, managed impactful partnerships, and led sustainability-focused initiatives. I thrive in curating thoughtful guest experiences, mentoring emerging leaders, and fostering inclusive, community-driven cultures. My commitment to quality and advocacy for POC representation has cemented my legacy as an industry leader.
With expertise spanning operational excellence, training and development, and sales growth, I have a proven track record of driving business expansion and building inclusive environments. My passion lies in empowering teams, strengthening partnerships, and transforming the hospitality industry through impactful leadership.
Experienced hospitality leader with 22 years of expertise in restaurant operations, communications, and project management. Known for empathetic leadership, relationship building, and crafting innovative training programs to empower teams. A first-generation Thai American with a deep passion for fostering diversity and equity in the workplace, specializing in creating pathways for POC leaders in the service industry.
Proven track record in event coordination, vendor partnerships, and driving sustainability initiatives. Recognized for mentoring emerging leaders and championing inclusive workplace cultures that promote growth and excellence.
Culinary Arts Certification | Art Institute of Colorado 2007-2009
Professional Training in Communication and Leadership
Specialized coursework and certifications in effective communication, relationship building, and team mentorship.
Mentorship & Coaching Development
•Advanced training in empowering leaders and fostering inclusive workplace cultures.
