Nombulelo Maqakamba

Organized and detail-oriented administrative professional with over 10 years of experience in data management, office administration, and customer service. Proven ability to manage multiple tasks efficiently, maintain accurate records, and support operational workflows. Adept at collaborating with teams to enhance productivity and ensure smooth business operations. Committed to continuous learning and delivering high-quality administrative support in dynamic environments.

Data Capturer at KTC-ZA (2013-07 – 2024-10)

Administered day-to-day E-toll data transactions and managed electronic filing systems with a focus on data integrity and compliance.

• Administered day-to-day E-toll data transactions efficiently and accurately.
• Collaborated with team members to improve data capture workflows.
• Managed electronic filing systems for organized storage and easy retrieval.
• Provided data analysis insights to support decision-making.
• Maintained data integrity and compliance with company standards.
• Assisted in troubleshooting data discrepancies and errors.

Administration Clerk at Academy of Business and Computer Studies (2011-01 – 2011-12)

Processed administrative tasks and maintained organized records to support daily office operations and client interactions.

• Processed administrative tasks to support daily office operations.
• Facilitated accurate data entry and maintained organized records.
• Managed correspondence, including emails, phone calls, and mail.
• Scheduled meetings and coordinated office events efficiently.
• Assisted in preparation of reports and documentation.
• Face to face interaction with clients.

Cashier and Merchandiser at Crazy Stores (2008-01 – 2008-12)

Processed sales transactions and provided customer service while managing inventory and promotional activities.

• Processed sales transactions quickly and accurately at the cashier station.
• Assisted with merchandise stocking and inventory management.
• Provided excellent customer service to ensure satisfaction.
• Maintained a clean and organized checkout area.
• Handled customer inquiries and resolved minor complaints.
• Supported promotional displays and in-store marketing activities.

National Diploma N6 in Business Management (2015)

Certificate in Business Administration (2010)

Certificate in Call Centre Training (2008)

Senior Certificate (2007)