Noorullah Zadran

EPA 608 Universal Certified maintenance technician with hands-on experience in facility maintenance, customer service, and operations support. Skilled in troubleshooting building systems, performing preventive maintenance, and maintaining safe and efficient building operations. Dependable, safety-conscious and committed to delivering high-quality service and customer satisfaction.

Maintenance Technician - Extended Stay America - Greenwood Village, CO

(2024-09 - 2025-11)

• Performed installation, and preventive maintenance on PTAC (Packaged Terminal Air Conditioner), replaced and cleaned air filters, evaporator and condenser coils and drain pans to improve airflow and system efficiency.
• Conducted routine HVAC maintenance tasks such as filter replacement, system inspection and equipment cleaning to ensure reliable operation and reduce system failures.
• Diagnosed, repaired and installed various building systems and equipment, including refrigerators, dishwashers, exhaust fans, ceiling lights, electrical locks, electrical outlets, drywall, caulking, and painting.
• Responded quickly to guest maintenance requests, service work orders, and emergency calls while providing professional customer service.
• Conducted preventive maintenance inspections to identify and resolve issues before failures occurred.
• Followed company safety standards, maintenance procedures and OSHA guidelines to maintain a safe and comfortable environment for guests, employees, and building occupants.
• Maintained accurate maintenance records, work orders and service documentation using computerized maintenance tracking systems.

Customer Service & Cash Handling Associate - Shell Gas Station - Denver, CO

(2022-01 - 2024-07)

• Delivered exceptional customer service in a fast-paced environment.
• Processed cash and electronic transactions accurately.
• Resolved customer concerns professionally and efficiently.
• Maintained inventory, cleanliness and daily operational standards.
• Supported team members to ensure smooth daily operations.

Maintenance Lead - U.S. Embassy - Kabul, Afghanistan

(2016-08 - 2019-12)

• Led a team of maintenance technicians performing preventive and corrective maintenance.
• Oversaw electrical, plumbing, and general building maintenance for embassy facilities.
• Coordinated work orders, inspections, and emergency repairs to minimize downtime.
• Ensured compliance with safety procedures and quality standards.
• Trained, supervised and evaluated local maintenance staff to improve performance and productivity.
• Created and managed work orders, maintenance records and equipment documents using MS office.
• Maintained inventory records, tracked spare parts, and prepared maintenance reports for management.

Bachelor's Degree - Agriculture - Kabul University (2010)

High School Diploma (GED Equivalent) - Ibrahim Khalilullah High School (2005)