Noreen B

Seasoned semi-retired professional with more than 20 years of experience in coaching, program management, operations, administration, and professional development seeking to find a part-time Teachers Aide position

Early Childhood Tutor (Lily Childhood Development) - Ameri Corp - Sarasota, FL

(2026-01 - 2026-06)

• Lead one-on-one and small group activities, incorporating reading, play, reading and writing to build foundational math and literacy skills and readiness for kindergarten.
• Administer skill assessments and track student scores in software tracking systems to monitor progress and identify areas for improvement
• Meet regularly with onsite coaches and teachers to adjust instruction and share student progress.

Concierge / Life Enrichment Coordinator - Harbor Chase Assisted Living and Memory Care - Sarasota, FL

(2025-04 - 2025-09)

• Support concierge front desk activities including administrative support and miscellaneous projects.
• Assist the Director of Life Enrichment with planning, coordinating and running all community activities.
• Encourage residents to participate in community activities, assisting them with attendance and engagement.
• Lead activities and attend offsite outings while providing companionship and motivation to engage with other residents.
• Maintain and track residents' activities and attendance to ensure a meaningful and safe and rewarding environment.
• Meet with family members to share feedback and observations and collaborate on how to enhance the resident's experience.

Tutor (Volunteer) - Rocket Phonics Foundation - Sarasota, FL

(2024-09 - 2025-04)

• Maintain student's records, maintain progress, and provide feedback for improvement.
• Prepare and deliver lessons effectively to achieve reading learning objectives. Facilitate discussions to improve reading and comprehension skills.
• Use various teaching and tutoring methods to engage students in the learning process. Create a positive and conducive learning environment.

Senior Project Manager Consultant - Bitly Inc. - New York, NY

(2024-02 - 2024-04)

Established marketing business program governance procedures and business requirements. Created stakeholder analysis, scope definition, and facilitated effective process re-engineering efforts to optimize team performance. Collaborated with cross-functional teams to translate marketing strategies into actionable project plans, ensuring alignment with the company's strategic goals and vision.

Managed stakeholder communications including status reports, and performance metrics, to provide clear visibility into program progress. Partnered with technology teams to establish test plans and go live implementation user readiness procedures.

Senior Project Manager Consultant - Mantissa Group Consulting - Austin, TX

(2023-08 - 2023-12)

Conducted comprehensive business operations workflow analysis for website redesign project, resulting in improved workflow efficiencies, reduced policy delivery cycle time, and enhanced agent and client experience. Managed stakeholder communications, status reports, team performance metrics, and costs. Collaborated with operations and new business team leaders to design training materials to support new business operating model.

Senior Project Manager Consultant - CNO Financial Inc. - Carmel, IN

(2022-03 - 2023-03)

Collaborated with Human Resources, Project Management and Product Development leadership teams to expand project manager professional development opportunities. Led the comprehensive product development and redesign efforts of a Life Insurance and Long-Term Care insurance product, ensuring adherence to product specifications and state filing regulatory compliance guidelines. Coordinated with cross-disciplinary teams to enhance new business client services and optimize customer service operations.

Senior Project Manager Consultant - Hogarth Worldwide - New York, NY

(2021-08 - 2022-02)

Partnered with vendor to Integrate a third-party digital product development platform to enhance client onboarding processes, ensuring alignment with the regulatory compliance, future state process and the 2022 Global Operating Model. Directed program governance, encompassing stakeholder analysis, scope definition, and management of resources, timelines, costs, and program status reporting. Developed client onboarding performance metrics and feedback systems, facilitating global process consistency, and contributing to improved content delivery and business expansion.

Senior Project Manager Consultant - Visual Service Provider - Melville, NY

(2019-10 - 2021-04)

Partnered with the PMO Director to establish the project management office for Marchon Eyewear line of business. Provided coaching, mentoring, and training to project managers to enhance core competencies, team collaboration, communications, and productivity. Led the implementation and integration of a vendor SaaS digital transformation platform.

Established project prioritization process, project roadmaps, portfolio reporting, budgets and cost benefit analysis, project proposals, project charters, and resource plans.

Vice President /Program Manager Consultant - JP Morgan Chase - New York, NY

(2018-02 - 2019-05)

Developed and implemented the operating model for a business transformation initiative, focusing on the expansion and enhancement of annuity and insurance retirement products and services, which included integrating a SaaS platform, Insurance Technologies, and establishing critical business requirements and regulatory controls. Instituted a risk and change management framework to monitor client feedback and manage organizational risks, including the creation of client scorecards and communication protocols to ensure effective risk escalation.

Senior Product Project Manager Consultant - New York Life Insurance - New York, NY

(2015-10 - 2017-09)

Collaborated with PMO Director of Retirement Services division to streamline the annuity product development process leveraging six sigma lean principles, which resulted in improved team collaboration and efficiencies and reduced product development cycle time. Established project management governance procedures, communications, budgets, resource utilization plans, reporting, project plans, and risk management tools to support annuity product roadmap. Managed the successful launch of a variable retail annuity product.

Managed business requirements, budgets, communications, compliance form approvals, project plans, issues, and risks. Reduced product development costs by 20%, increased 30% in variable annuity product sales and reduced average product delivery cycle time from 12 months to 9 months.

Senior Program Manager - Guardian Life Insurance - New York, NY

(2013-01 - 2015-01)

Established Project Management Office (PMO) for Retirement Solutions Business Services. Managed a team of 4 project managers and 2 business analysts; established project management governance procedures, project budgets, strategic roadmaps, portfolio reporting, project plans, and risk management tools to support organizational change initiatives, resulting in higher quality, optimal resource utilization and adherence to regulatory controls and reduced production expenses. Established training program to promote awareness of new account opening process.

Business benefits included a streamlined account onboarding process, streamlined efficiencies, reduced costs, and enhanced business data intelligence for metrics reporting.