Norma Amaro

Compassionate Certified Medical Assistant Extern known for high productivity and efficient task completion. Skilled in patient care, medical terminology, and record keeping. Excel at communication, time management, and teamwork to improve patient outcomes and support healthcare professionals. Bring positive energy and focus on compassionate service in fast-pace environments.

Medical Assistant - Next Level Urgent Care - Houston, TX

(2025-11)

• Assure patient flow runs smoothly and efficiently.
• Greet patients, escort patients to a room and initiate registration process
• Monitor vital signs and record information in patient's chart and EMR.
• Explain treatment procedures and prepare patient and exam room for examination.
• Assist the Physician/Medical Provider with procedures.
• Assist in maintaining a clean and safe environment.
• Clean and sterilize equipment and instruments after use.
• Perform diagnostic tests including eye exams, electrocardiograph, pulse ox, peak flow and/or spirometry and inhalation treatment equipment.
• Perform CLIA-waived lab tests and collect, label and process specimens for send-out.
• Perform both DOT and Non-DOT urine drug screens, using proper chain of custody; ensure preparation for pick-up and shipment.
• Remove sutures/staples and change sterile and non-sterile dressings.
• Adhere to established facility safety requirements and procedures to ensure a safe working environment.
• Demonstrate the safe operation of equipment/machinery and follow procedures for reporting and correcting unsafe situations.
• Demonstrate the importance of continuing education to the performance of responsibilities and growth in the profession.
• Participate in Quality Improvement and mandatory education and training programs.
• Responsible for the care of patients and to achieve the goals of the facility as directed by the Physician/Medical Provider.

Certified Clinical Medical Assistant - We Care Urgent Care Plus - Spring, TX

(2025-07 - 2026-11)

• Responsible for patient intake and registration, including collection of vitals and medical history.
• Responsible for collection of co-payment and verfication of insurance.
• Assisted physicians with any procedures.
• Administered injections and collected specimen for CLIA waiver testing.
• Responsible for accurately entering information in EMR System.
• Responsible for keeping waiting room and procedure rooms clean, organized and well-stocked.
• Responsible for answering calls in a friendly, professional, and timely manner.

Caregiver - Hearts at Home - Houston, TX

(2024-06)

• Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
• Respected the rights of each individual client while maintaining confidentiality of all personal information.
• Monitored vital signs, including blood pressure, temperature and pulse rate.
• Ensured compliance with all applicable laws, regulations and standards governing home health care services.
• Administered prescribed medications on a timely basis following care plan instructions.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Improved patient outlook and daily living through compassionate care.
• Ensured proper nutrition by preparing meals according to dietary guidelines set forth by doctors or nutritionists.
• Conducted regular safety assessments of homes in order to identify any potential hazards that could cause harm.
• Provided mental stimulation through games, puzzles and other activities designed for cognitive development.
• Organized medication reminders for clients taking multiple prescriptions throughout the day.
• Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
• Performed light housekeeping duties such as laundry, tidying up living spaces and changing bed linens.
• Maintained daily living standards by assisting clients with personal hygiene needs.
• Supervised medication administration, personal hygiene, and other activities of daily living.
• Tracked and reported clients' progress based on observations and conversations.

Private Caregiver - Self Employment - Tomball, TX

(2024-01 - 2025-04)

• Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
• Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
• Maintained accurate records of services provided for each client.
• Monitored vital signs and reported changes to medical team.
• Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
• Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
• Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
• Responded quickly in emergency situations in a calm manner.
• Provided companionship and emotional support to elderly clients.
• Ensured safety of clients in their home environment by using appropriate equipment and techniques.
• Provided emotional support during end-of-life transitions.
• Supported clients in making decisions that were consistent with their values and wishes.
• Developed strong relationships with clients based on trust and respect.
• Communicated effectively with family members on progress of client's health condition.
• Redirected clients with memory issues, providing safety guidance protection.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.

Elderly Caregiver - Kaycee Integrity - Houston, TX

(2018-08 - 2023-01)

• Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
• Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
• Maintained accurate records of services provided for each client.
• Monitored vital signs and reported changes to medical team.
• Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
• Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
• Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
• Responded quickly in emergency situations in a calm manner.
• Provided companionship and emotional support to elderly clients.
• Ensured safety of clients in their home environment by using appropriate equipment and techniques.
• Provided emotional support during end-of-life transitions.
• Supported clients in making decisions that were consistent with their values and wishes.
• Developed strong relationships with clients based on trust and respect.
• Communicated effectively with family members on progress of client's health condition.
• Redirected clients with memory issues, providing safety guidance protection.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.

High School Diploma - WALLER HIGH SCHOOL (2004)

Some College (No Degree) - Medical Assistant - HOUSTON MEDICAL ASSISTANT SCHOOL